Who We Are:

Advocus Title (formerly known as ATG) is a title insurance underwriter and provider of settlement services. But we offer so much more. At our core, we are a lawyer service organization: A family of companies whose greater purpose is to help attorneys help their clients. By offering real estate, process serving, judicial sales, and education services to attorneys, Advocus offers value to both the profession and the public. We are agile and adaptable to the nuances of the markets we serve, while upholding the highest standards of the profession. For more than 50 years, Advocus has supported a professional, service-oriented staff. We are dedicated to our team's continuing education and encourage growth both at work and in life.

Pay Range: $20-25/hr

JOB SUMMARY:

Provides administrative support to Scheduling Manager. Assists closers and notaries. Travel to Advocus offices required.

RESPONSIBILITIES:

Schedules signing appointments for direct and agency files for closing
Processes lender packages and attaches to files
Processes attorney figures and documentation and attaches them to files
Answers phone calls and emails for department in a timely and professional manner
Processes and forwards lender and attorney requests to other departments
Acts as a liaison between closers, lenders, members and other Advocus Staff.
Other duties as assigned.

QUALIFICATIONS AND POSITION REQUIREMENTS:

Basic understanding of closing issues, Advocus’ procedures and underwriting guidelines.
Ability to work with a diverse and challenging customer base.
Excellent customer service skills.
Professional telephone etiquette.
Professional email etiquette
Attention to detail with accurate data entry skills.
Excellent organizational skills and ability to manage multiple projects simultaneously.
Effective oral and written communication skills.
Ability to work under pressure with compressed deadlines in a team environment.
Above average computer skills including Microsoft Office products, and other title production software systems, including Ramquest, ResWare and Qualia
Valid driver’s license.
Ability to work overtime as business demands require.

MINIMUM EDUCATIONAL REQUIREMENTS:

High school diploma; four year degree or equivalent work experience preferred.

One year of title insurance and customer service experience.

Advocus is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

Advocus National Title Insurance Company

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