We are looking for a new team member to handle the operations coordination position. This is a fast pace work environment which you will be interacting directly with clients & vendors to ensure that their orders are fulfilled promptly and communication between all parties is being met. New jobs come in at all times because of the nature of our service offering so we need someone who is a people person, quick on their feet, pleasant, and an effective communicator.

Location: Remote

Salary and Compensation:

Hourly Rate: The contractor will be compensated at an hourly rate ranging from $27 to $33 depending on experience.
Work Hours: We are hiring for two different shifts and for the right person are willing to accommodate. We have 10am-6pm PST (38hr option) or 1-7pm PST (30hr option). Tuesday to Friday, and Saturday from 8-2 pm PST.
Payment Structure: As this is a contractor position, no additional benefits will be provided in the first year. However, the role offers ample growth opportunities and the chance to become a vital part of our expanding team. All necessary tax documentation will be the responsibility of the contractor.

Who We're Looking For:

We're seeking an individual who is enthusiastic, embraces challenges, and is always eager to learn. Our ideal candidate:

High Performer: You consider yourself a top performer and are eager to join a team that shares your drive for excellence. You thrive in a high-energy environment where everyone is committed to delivering the best possible service to our clients.
Commitment to Excellence: You have a relentless drive to deliver outstanding service, ensuring that every task is completed to the highest standard. You view each responsibility as a personal reflection of your professionalism.
Attention to Detail: You possess an innate focus on the specifics and a proactive approach to managing tasks. You are vigilant in monitoring all aspects of a project to prevent issues before they arise.
High Accountability: You hold yourself to high standards of accountability, constantly striving to meet and exceed expectations. You take ownership of your duties and are thorough in ensuring each task is flawlessly executed.
Risk Awareness: You are adept at identifying potential challenges and proactively take steps to address them, maintaining a keen awareness of the importance of each client’s satisfaction.
Openness to Feedback: You view feedback as a valuable tool for growth and are receptive to constructive criticism, using it to enhance your skills and improve performance.
Learning from Mistakes: You approach mistakes as learning opportunities, quickly adapting and applying lessons learned to avoid future issues and continually improve our services.

Is Growth-Oriented: Recognizes the mutual benefits of personal efforts and company

Responsibilities:

Promptly respond to client requests.
Collaborate with external partners for service delivery.
Provide timely communication and updates to clients.
Update and maintain client and service records in our system.
Address client inquiries with professionalism.

Qualifications:

Positive and Proactive Demeanor: We want someone who has an upbeat can do attitude whos happy to look for ways to improve client experiences and streamline operations.
Strong Prioritization and Resilience: Skilled at managing multiple tasks simultaneously without becoming overwhelmed. Excels in prioritizing duties effectively under pressure to meet deadlines and client expectations.
Detail-oriented mindset. Seeks precision in all tasks, with a strong focus on accuracy and thoroughness.
Exceptional relationship & communication skills. Without our clients we would not have a business, we need to be helpful to them at all times.
Proficiency in data entry and various computer applications.
Prior experience in a coordination or client service role is an advantage.
Capable of multitasking in a dynamic environment.

Job Types: Full-time, Part-time, Contract

Pay: $27.00 - $33.00 per hour

Expected hours: 30 per week

Schedule:

8 hour shift

Application Question(s):

Do you have similar work experience? If so tell us about it.
Could you share an interesting fact about yourself or perhaps tell us a joke?
Which shift works best for you?

Work Location: Remote

Agency T

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Operations Coordinator Remote