The ideal candidate for the Branch Operations Manager at Ashberry Water Conditioning should be a visionary leader with superb communication abilities and interpersonal skills. You must possess the capacity to forecast sales and inspire your team to achieve these objectives. It’s essential for you to be analytically sharp, meticulously organized, and technologically adept, with a strong orientation towards customer service. You should exhibit robust decision-making and problem-solving competencies.

Work Environment

The role of the Branch Operations Manager is primarily situated within an office environment, typically adhering to a 40-hour workweek. However, meeting project deadlines may necessitate extended work hours. The nature of the commercial and industrial water treatment industry may also call for physical exertion and exposure to outdoor conditions. This involves activities such as bending, climbing, crouching, lifting over 50 lbs. and other physical tasks related to equipment operation.

Hard Skills

· Leadership and Team Management: Guiding and overseeing the branch team, ensuring high levels of motivation, performance, and professional development.

· Sales and Revenue Growth: Developing strategies to meet or exceed sales targets and revenue projections, while fostering a customer-centric environment.

· Operational Efficiency: Streamlining branch operations to enhance efficiency and service quality, including managing budgets, resource allocations and inventory.

· Risk Management: Identifying and mitigating operational risks, ensuring compliance with Ashberry’s company policies and regulatory requirements.

· Customer Service Excellence: Ensuring the delivery of exceptional customer service, resolving issues, and maintaining customer satisfaction and loyalty.

· Reporting and Analysis: Preparing detailed reports on branch performance, market trends, and operational challenges, using these insights for continuous improvement and reporting to COO.

· Physical and Technical Oversight: Managing the physical branch facilities and technical infrastructure, including maintenance, upgrades, and adherence to safety standards.

Soft Skills

· Leadership

· Communication

· Organizational Skills

· Motivational Skills

· Customer Service Orientation

· Adaptability and Flexibility

· Financial Acumen

· Analytical Skills

· Team Building

2+ years of experience required and water treatment experience preferred.

Full benefits and salary posted on Indeed.

Ashberry Water Conditioning

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Branch Operations Manager