What you'll do:

Blackbird.AI helps organizations discover emergent threats and stay one step ahead of real-world harm through our AI-powered Narrative and Risk Intelligence Platform. Our commitment is to prioritize safety and security, providing the tools to identify potential risks and ensure a safer environment proactively. No matter the job or where it's located, we're all connected by a shared vision: To lead and enhance the landscape of risk intelligence.

The Intelligence Analyst will specialize in Narrative Risk Intelligence. In this role, you will leverage your expertise in intelligence analysis, using Blackbird.AI's AI-driven Constellation analytics platform to conduct multi-source social media analysis, identify risk areas, and create client deliverables.

In this role, you will support projects for private and public sector clients. Other responsibilities also extend to training external clients on Blackbird's Constellation platform, contributing to thought leadership and marketing, and ensuring customer satisfaction.

As the Intelligence Analyst you'll have the chance to:

Conduct multi-source social media intelligence analysis using Blackbird.AI's Constellation analytics platform to identify and monitor risk areas
Create client deliverables, including reports and presentations, based on analytical insights
Maintain positive client relationships throughout the project lifecycle.
Provide Constellation user training and other onboarding assistance to new clients
Contribute to thought leadership, marketing content, and customer satisfaction processes
Perform ad hoc intelligence, enablement, product, and administrative tasks, including Quality Assurance checks for Blackbird.AI's software product, and troubleshooting Constellation customer issues

Requirements

What you'll bring:

1-4 years of overall experience in a similar role
Proven experience in producing intelligence reporting products, preferably for private sector clients, with a strong preference for candidates from enterprise strategic communications, crisis communications, consultancy, or PR-related backgrounds
Experience in social media analysis, specifically leveraging social media data for private sector audiences
Familiarity with mainstream and alternative media platforms, including their users, audiences, content, structures, and mechanisms
Proficiency in intelligence practices and methodologies, encompassing the identification of key collection sources, assessment of raw intelligence, research, network analysis, and the preparation of comprehensive intelligence reports for clients
Effective oral and written communication skills, enabling the creation and delivery of timely, concise, and accurate intelligence reports and briefings
Strong professionalism, self-motivation, efficiency, and a track record of delivering on tight deadlines
Prior experience with intelligence products or software tools such as Brandwatch, Talkwalker, Meltwater, Dataminr, Tableau, and Asana are preferred
Professional working proficiency in foreign languages, preferably Spanish or Mandarin, is a plus

Nice to Have:

Client-facing experience is a plus.
Previous involvement in both qualitative and quantitative project management is a plus
Professional working proficiency in foreign languages, preferably Spanish, Mandarin, Japanese, German or Arabic is a plus.

We've outlined specific skills, experience, and requirements for this position, but don't stress if you don't meet every single one. Our Talent Team is dedicated to discovering exceptional individuals, and they might identify a relevant aspect of your background that suits this role or another opportunity within Blackbird.AI.

If you have passion for the role, please still apply.

What's in it for you:

Blackbird.AI is embarking on an exciting growth journey with numerous opportunities for career development within the company. You will join a nurturing, inclusive, and experienced team.

Join us as we soar to new heights!

Values:

At Blackbird.AI, our core values shape how we work and make decisions. Our values inspire us to be authentic and continue improving.

We embrace a strong sense of responsibility to society, recognizing the vital role our services play in empowering governments, communities, and individuals to foster critical thinking and empowerment. We believe in integrating personal and professional lives with societal needs, emphasizing the importance of creating an environment that attracts top talent and provides substantial growth opportunities. We are motivated by the potential of science and technology to impact humanity positively.

Benefits

Why you'll love working here:

Competitive compensation package, 401(k), and equity - everyone has a stake in our growth!
Comprehensive health benefits for you and your loved ones, including wellness days and monthly wellness reimbursements - an apple a day doesn't always keep the doctor away!
Generous vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance!
A flexible work environment with opportunities to collaborate with your team in person - you can have it all!
Inclusion and Impact - soar to new heights!
Bi-annual offsites - have fun with your colleagues!
Professional development stipend - never stop learning!

Pay Transparency:

For individuals assigned and/or hired to work in New York, Blackbird.AI is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York. It takes into account the wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Blackbird.AI, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current compensation range for this position is expected to be $70,000-$100,000. This range may vary for positions outside of New York and as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled.

Regardless of location, candidates can expect during the first few conversations with Blackbird.AI's Talent Team and Hiring Managers to share any approved budget.

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Equal Opportunity Employer

BLACKBIRD.AI

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Intelligence Analyst