Broadata Communications, Inc. (BCI) is a privately held California-based corporation and a leader in developing innovative, market-driven products for the transmission of digital multimedia (video, audio, and data) over fiber. Our clients include world leaders in industries spanning entertainment, broadcast, medical, professional audio/video, house of worship, education, government, military, and transportation sectors.

This is a hands-on, on-site position located in Torrance, CA with no remote work option available. We offer a dynamic work environment with opportunities for professional growth and development within BCI.

We are seeking a talented and motivated Quality Control Technician focused on Video & Audio systems. This hands-on role is critical in ensuring the quality and reliability of our Pro AV products, directly contributing to our reputation for excellence. The QC Technician will work closely with the Engineering and Production Departments to verify product integrity and ensure adherence to specifications before release and shipment. A key responsibility of this role is the inspection of incoming raw materials using industry-standard tools.

BASIC JOB RESPONSIBILITIES:

Take ownership of all aspects of Quality Control, with a focus on inspecting incoming raw materials to ensure they meet company and customer specifications
Implement incoming inspection processes (AQL) for all deliveries.
Perform quality inspections on AV hardware, including verification of dimensions, labels, appearance, and packaging, with a focus on identifying and documenting any non-conformances
Conduct failure analysis and root cause investigations on non-conforming products, applying Quality and Manufacturing principles, including statistical analysis and human factors
Perform First Article Inspections (FAI) and Production Part Approval Process (PPAP) to ensure that new or modified products meet all requirements before mass production
Assist in the resolution of customer and internal issues regarding product quality, aiming for zero defects and continuous improvement
Document inspection results and non-conformances into the Quality Management System (QMS) or ERP system, ensuring accurate and detailed records of all inspections and findings
Utilize lab equipment, including oscilloscopes, signal analyzers, and signal generators, to test and validate product performance, ensuring it meets BCI’s stringent quality standards
Develop and update work procedures and documentation for new and existing products, ensuring that all processes are clearly documented and adhered to
Collaborate with Engineering to address hardware/software concerns and recommend improvements to manufacturing processes based on QC findings
Communicate changes in quality control procedures across departments, ensuring clear understanding and consistent application of new standards
Other responsibilities as assigned

EDUCATION & EXPERIENCE:

5+ years of hands-on experience in quality control of AV hardware and systems, with a strong focus on Pro AV products
Solid understanding of electronic, mechanical, and cable assemblies, with experience in soldering and rework to IPC-A-610 standards
Proficient in using precision measuring instruments such as calipers, Vision Measurement Systems (VMS), micrometers, and other tools relevant to raw material inspection
Knowledge of electrical/hardware schematics and drawings, with the ability to identify errors and provide detailed reporting
Experience in documenting inspection results into Quality Management Systems (QMS) or ERP systems
Training or knowledge in Lean/5S principles preferred
CQE certification or experience in ISO 13485 & 9001:2016 quality systems is a plus
Degree in Electrical Engineering, Mechanical Engineering, or a similar engineering field is beneficial but not required.

SKILLS & ABILITIES:

Strong organizational skills, attention to detail, problem solving and analytical abilities
Ability to manage multiple projects and tasks simultaneously while adhering to strict deadlines
Highly responsible, self-motivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment
Strong team player who can build strong relationships at all levels of the organization
Ability to work independently, prioritize tasks, meet aggressive deadlines, and work extended hours, as needed
Proficient in using lab equipment and tools relevant to AV product testing
Demonstrated commitment to personal career growth and a willingness to self-learn and work in new technology domains.
Detail-oriented team player with excellent documentation and communication skills

BENEFITS:

Medical, vision and dental insurance
401(k) with company match (100% of the first 4% in eligible compensation)
Flexible Spending Account
2 weeks paid vacation
1 Week sick pay
10 company holidays
Group life insurance

SALARY RANGE:

Hourly: $30 - $40

Pay may vary depending on experience, qualifications, and other job-related factors.

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Broadata Communications, Inc.

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Quality Control Technician