Camden County Information Technology Department

FLSA: Exempt

Minimum Pay: $56,777.42

Job Summary

This position is responsible of the administration of county information technology systems.

MAJOR DUTIES

Ensures that all network applications function properly and reliably.
Installs, maintains, and upgrades all server computer system hardware.
Provides support to the Chief Information Officer in the develop of IT infrastructure to meet the needs and goals of the county government.
Performs hyper-converged system administration.
Administers Windows updates and cloud applications.
Participates in research and development in support of infrastructure innovation.
Performs Tier 2 security administration.
Pepares disaster recovery and contingency operation plans.
Performs and oversees system backup administration duties.
Provides detailed documentation of processes and procedures.
Performs Tier 3 network administration functions.
Answers help desk calls and provides assistance to field technicians as required.
Provides direction and leadership to assigned department personnel as needed.
Performs the duties of the Chief Information Officer in his or her absence.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. The omission of specific statements of duties or responsibilities does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Knowledge Required By The Position

Knowledge of multiple computer systems, programs, and architecture.
Knowledge of the principles and techniques of computerized information management, including system design and analysis, hardware and software, database applications, and network applications and capabilities.
Knowledge of computer industry trends and standards.
Knowledge of internet and worldwide web protocols.
Knowledge of SQL server maintenance.
Knowledge of cloud computing and the use of cloud techniques.
Knowledge of cyber security principles.
Skill in troubleshooting and resolving computer hardware and software problems.
Skill in problem solving.
Skill in prioritizing and planning.
Skill in interpersonal relations.
Skill in directing the work of personnel.
Skill in oral and written communication.

SUPERVISORY CONTROLS

The Chief Information Officer assigns work in terms of department goals and objectives. The supervisor reviews work through conferences, reports, and observation of department activities.

GUIDELINES

Guidelines include industry best practices; manufacturer installation, operations, and repair manuals; NIS policies; and department and county policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

The work consists of varied systems administration duties. Frequent changes to industry standards and the variety of systems to be managed contribute to the complexity of the position.
The purpose of this position is to administer the county’s information technology systems. Successful performance contributes to the efficiency and effectiveness of a variety of county operations.

CONTACTS

Contacts are typically with coworkers, vendors, contractors, and the general public.
Contacts are typically to exchange information, resolve problems, motivate persons, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects and distinguishes between shades of color.
The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

This position has functional supervision over assigned personnel.

Minimum Qualifications

Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with three to five years’ experience or service.
Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.
Completion of Server and CERT or equivalent training.

Camden County Board of Commissioners, Georgia

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