We are seeking a highly organized and detail-oriented client Scheduling Specialist to join our team. As a client Scheduling Specialist, you will be responsible for managing and coordinating the schedules of our clients, ensuring efficient and effective appointment booking and management. This role requires strong communication and organizational skills, as well as the ability to prioritize and multitask in a fast-paced environment.

Responsibilities

Coordinate and manage the schedules of our clients, ensuring timely and efficient appointment bookings and rescheduling as needed
Communicate with clients to confirm appointments, provide reminders, and gather necessary information for appointments
Maintain accurate and up-to-date client records, including contact information, appointment history, and any special instructions or preferences
Collaborate with team members to ensure smooth and coordinated scheduling across all departments
Utilize scheduling software and tools to manage and track client appointments and availability
Monitor and adjust schedules to accommodate changes in client needs or priorities
Provide exceptional customer service to clients, addressing any scheduling conflicts or concerns promptly and professionally

Requirements

High school diploma or equivalent; additional certifications or education in administration or related field is a plus
Proven experience in scheduling or administrative roles, preferably in a client-facing setting
Excellent organizational and time management skills, with the ability to effectively prioritize and multitask
Strong communication skills, both written and verbal, with the ability to interact professionally with clients and team members
Proficient in using scheduling software and tools, with fast and accurate data entry skills
Detail-oriented and able to maintain accurate records and documentation
Strong problem-solving skills, with the ability to adapt to changing priorities and handle unexpected scheduling conflicts or challenges

Case Industries Inc

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Client Scheduling Specialist