Summary: Maintains high availability of all networked systems, including coordination with 3rd party vendors. Primary responsibilities include managing backup and restore, anti-virus systems, hard drive encryption, Microsoft server security patching, third-party software patching, VOIP Phone System, and spam appliances, as well as overall security of the network. Effectively maintain and manage Active Directory including account creation and group policy development and deployment. Interacts with users and the rest of the IT / CTS team. Documentation skills are critical to the successful candidate. Teamwork and a drive to take responsibility for the maintenance and security of the networks are also critical traits.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Install, configure, and support Cisco firewalls, switches, wireless access points, LAN /WAN, and VPN connections.
Management and support virtual environment using Nutanix and VMWare.
Good understanding of VLANs, TCP/IP, and enterprise monitoring solutions.
Install, configure, and support Anti-virus, DLP, and device encryption of user equipment.
Maintain Microsoft Windows server infrastructure (proper patching and log review).
Strong understanding and practical use of SCCM to update, install, configure, and patch company systems.
Support Microsoft network administration duties, including Active Directory, Group Policy Objects, DNS, DHCP, etc.
Perform software and security updates and other system configuration tasks to ensure the health and high availability of information technology systems.
Support and lead IT systems projects and high-priority efforts.
Provide ongoing communication to managers and end users.
Troubleshoot, diagnose, and resolve server/network performance problems
Document administrative procedures and configurations for backup disaster recovery as well as prepare system documentation and other technical documents.
Ability to work independently and as part of a team.
Investigate, resolve, and explain system issues to both technical and non-technical people.
Provide helpdesk support as required.
Experience with ManageEngine products is a plus.
Utilize call tracking software (SolarWinds Service Desk) to manage service incidents, service requests, and vendor information).
Stay abreast of current industry trends.

Non-Essential Duties and Responsibilities: include the following. Other duties may be assigned.

No non-essential duties and responsibilities have been assigned.

Qualifications

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

Bachelor's degree (B.S.) in Computer Science, Information Technology, etc., from a four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience. Candidates who do not meet the minimum requirements are encouraged to put in writing the skills they have to satisfy the job requirements.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to work with IP addressing and subnetting.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

Networking / Computer Skills

Working knowledge of Active Directory, DNS, DHCP, TCP/IP, Firewall / Spam Appliances, IPS / IDS, Network Security Best Practices, Cloud-based solutions, and network architecture. The ability to understand more advanced computer skills / technical concepts and be proficient in the advanced knowledge of software such as Microsoft Office Professional, Visio, VOIP Phones, WDS, VMWare, and Wireshark or equivalent. An understanding of HIPAA, the Security Rule, ITIL, and NIST standards is a plus. IT infrastructure project management experience is a plus. Excellent communication skills. Occasional late night and weekend work required.

Scope of Responsibilities

Incumbent functions independently within the broad scope of established departmental policies and goals and generally refers specific problems to the supervisor only where clarification of operating policies and procedures may be required.

Interpersonal Skills

Contacts involve the ability to influence the actions of others where considerable perception is required to analyze individual circumstances and determine the most appropriate course of action. Ability to explain technical topics to a non-technical audience.

Certificates, Licenses, Registrations

N+, CCNA, S+, CCENT, MCSA or MCSE (Server Infrastructure), VMWare Certification a plus

Physical Demands The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

Note: Regularly - more than 2/3 of the time, Frequently - 1/3 to 2/3 of the time, Occasionally - less than 1/3 of the time

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.

To learn more and apply: https://www.indeed.com/cmp/Cts-4/jobs

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