Position Title: Donor Database Manager

Who We Are

Cristo Rey Orange County High School is located in Santa Ana, CA, and is part of the national Cristo Rey Network. Cristo Rey schools use a rigorous academic model, supported by best practices in instruction and assessment, to prepare students with a broad range of intellectual abilities for college and life. Cristo Rey Network schools employ an innovative Corporate Work Study Program that provides students with real world work experiences. In this unique model, every student works to fund a portion of the cost of his or her education while gaining job experience, growing in self-confidence, and realizing the relevance of this education. Students work in various corporate and business settings including law firms, banks, hospitals, universities, and with other professional organizations.

Position Summary:The Donor Database Manager, reporting to the VP of Advancement, is responsible for managing the donor database to ensure the accuracy of donor information. This role involves technical problem-solving, strong customer service, and excellent organizational and project management skills. The Donor Database Manager oversees all aspects of the database, processes all gifts and acknowledgments, and supports donor prospect research. The Advancement team collaborates to build strategic partnerships and produces events that deepen connections, directing robust annual, major, and planned giving programs. An important part of this role is to assist ongoing efforts to grow, enhance, and innovate in prospect research and management to ensure the success of the Comprehensive Campaign.

Roles and Responsibilities

Understand, embrace, and implement the school’s mission and philosophy as written in the Mission Effectiveness Standards, participate in the Christ-centered life of the school; and model the school’s philosophy in working with students, parents, colleagues, and administration.

Essential Functions

Database Management

Ensure accuracy of records and gift entry, and oversee the daily management of the donor database, including data entry, updates, and producing reports on fundraising progress and donor engagement.
Collaborate with the advancement team to support fundraising campaigns and events and manage the donor database to ensure protocols for entering and maintaining information are followed.
Run statistical, financial, and constituent reports responsive to the needs of staff, and prepare lists (mailing, prospect, etc.) as needed by staff.
Stay current with database technology and create and maintain a User Manual for data processing.
Serve as the liaison for donor database software providers and related vendors.
Generate pledge payment reminders, acknowledgment letters, and other donor communications, as needed, and provide routine reporting for failed credit cards and open pledges.
Update constituent records upon receipt of notice of changes.
Track event registration lists and attendance.
Manage finance reports including fiscal year-end reporting, annual report, monthly income reports, year-end tax summaries and letters, and President and VP of Advancement reports.
Manage returned mail process.

Gift Processing

Process all charitable contributions and generate timely and accurate gift acknowledgments and tax receipts.
Maintain confidentiality of donor information.
Develop and implement processes for appropriate, personalized, and timely gift acknowledgment.
Stay current with IRS guidelines on gift acknowledgment and recording.

Prospect Development

Assist in identifying, cultivating, soliciting, and stewarding donors.
Support advancement officers in the creation and documentation of comprehensive relationship management strategies.
Prepare research reports to support engagement and solicitation strategies and analyze constituent data to identify prospective donors.
Provide insights and serve as a thought partner to the advancement team on individual donor or group engagement strategies and provide guidance and support to assigned advancement officers related to annual planning and goal setting, as well as longer-term campaign planning.
Ensure key data points are updated and accurate as proposals and plans evolve.

Qualification Skills Required

Blackbaud Certified.
Bachelor’s Degree.
Minimum 3 years of experience in database and gift processing management (e.g., Every Action, Raiser's Edge/NXT, Wealth Engine, Microsoft Office, Google Suite).
Strong records management skills with high accuracy in data entry, analysis, and prospect/donor management.
Ability to prioritize tasks and meet deadlines.
Experience in fundraising or advancement operations.
Effective communication skills and data fluency.
Initiative-taking, solutions-oriented approach with a focus on donor stewardship.
Ability to manage sensitive and confidential information.
Ability to work independently and as part of a team.
Commitment to the organization's mission and values.

Work Environment: This position operates in a professional office environment and routinely uses standard office equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Compensation: Salary information: $34.00 to $38.00/hr. to commensurate with education and experience. Eligible for healthcare benefits (medical, dental, and vision), paid holidays and vacation time. Retirement plan is available.

How to Apply: Send a cover letter and resume and writing sample to advancement@cristoreyoc.org. Applications will be reviewed, and interviews conducted on a rolling basis until the position is filled. No phone calls, please. References and other materials may be requested later.

Cristo Rey Orange County High School

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