NOTE: This role is fully remote, but candidates must reside within the PST or MST time zones

Who We Are:

Insights, CX and UX professionals trust Discuss to go beyond data points and bring in-depth insights to life across their organization in real-time, transforming customer relationships.

We’re scaling qualitative research in new and creative ways, and we’re G2 leaders because we move the fastest in our industry and have an innovative generative AI focused roadmap that delivers value to our customers.

We’re a growing team of curious, collaborative, empathetic professionals working on fun, challenging problems. We offer independence, flexibility, and the freedom to grow and lead.

To get an idea of how we work together, read more about our core values here

Who we’re Looking For

The ideal candidate is someone who loves building robust backend systems and solving asynchronous data processing problems. Qualified candidates have the skills to design and architect backend services and APIs that are scalable, resilient, and maintainable. The candidate must also be team-oriented and have the strong interpersonal skills required to collaborate within their own team and with external stakeholders.

What You’ll Do With Us

Work with engineers on your team to design and implement new backend services and APIs to serve as the technical foundation for our core product
Build data pipelines to conduct AI-powered data processing of audio, video, and text
Create technical documentation to enable Product Engineers to leverage Platform Engineering backend services
Work with Engineering leadership to understand the needs of the organization to help drive prioritization decisions for Platform Engineering initiatives
Leverage various technologies, including TypeScript, NodeJS, SQL, Terraform, Docker, and AWS
Help migrate legacy PHP backend services to modern technologies

What You’ve Done Before:

Minimum of 5 years of experience building web-based software applications or services
Owned large software projects and initiatives – from requirements gathering, to implementation, to testing and acceptance
Implemented foundational backend services to support external stakeholders
Demonstrated ability to analyze complex technical challenges, identify innovative solutions, and implement effective solutions
Played a pivotal role in defining and shaping software architectural decisions, ensuring scalability, performance, and maintainability
Strong advocate for coding best practices, including testing, performance, and security
Worked alongside both technical and non-technical team members and stakeholders

Bonus qualifications

Experience or desire to do work leveraging AI technologies
Experience with queue-based or message-based data processing

Why You Should Work Here

We're working in a really hot space and expect to see significant growth over the coming months and years
We’re as obsessed with our employees as we are our customers, and it shows through our 100% employer paid healthcare for employees, professional development stipend, unlimited vacation with a mandatory 2 week minimum, and our intentional approach to company culture
We operate in startup mode and we get things done
As a part of our team, you’ll be able to clearly see the impact of your work and have a significant voice in decision-making processes
We are culturally diverse and geographically dispersed around the world

Discuss.io

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