About Us:

At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. Our expertise and forward-thinking technology create customized, cutting-edge solutions for clients in over 80 industries. We are proud to have been named to the prestigious Inc. 5000 Fastest Growing Company list in 2023, recognized as a ‘Great Place to Work’ by the Secured Finance Network, and celebrated as a ‘Most Innovative Company’ by ABF Journal; all thanks to our dynamic team who are the cornerstone of our success.

To continue to innovate and find better solutions for our company and clients, we need bright minds, enthusiastic advocates, and savvy industry professionals. By joining our team, you will have the opportunity to unleash your potential, challenge yourself, and experience a rewarding culture with competitive salaries and unique employee benefits.

Are you ready to make an impact and help us shape the future of finance?

The Role:

We are looking for a Client Onboarding Specialist who is detailed orientated, organized, and excited to join the eCapital Team. This role will introduce and welcome new clients to eCapital as well as help clients navigate through the client portal, and process client funding.

Responsibilities:

Introducing and welcoming new clients to eCapital
Approving and processing client funding
Training on client portal, submission of invoices, procedures
Risk identification and mitigation
Customer compliance
General customer service/support
Additional tasks as assigned by the Manager of Onboarding

Qualifications:

Prioritize tasks and client inquiries
Take ownership of problems
Strong attention to detail
Highly accurate
Ability to problem solve and spot errors
Strong math skills
Customer service oriented
This role requires full-time presence in-office 9am-5pm

We Bring:

Salary: $20.00/hour
Annual Bonus Incentives
Vacation & Sick Time
Health, Dental, and Life Benefits
RRSP Matching
Abundant professional development opportunities at a growing and thriving Fintech company!

eCapital Corp.

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Client Onboarding Specialist