FULL-TIME POSITION AT THE EIT CULTURE & CREATIVITY in Cologne

ABOUT THE POSITION

EIT Culture & Creativity is looking for a highly motivated IT Officer to join our growing organisation. The ideal candidate will be supporting all IT and technological advancements, ensuring compliance with relevant industry standards and regulations. This role requires a candidate with a strong background and experience in implementing Microsoft 365.

SPECIFIC RESPONSIBILITIES

Technical Support: Provide technical support to end-users for hardware, software, and network-related issues. Troubleshoot and resolve problems in a timely manner to minimize downtime. ● Network Management: Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. ● System Maintenance: Perform routine maintenance tasks such as installing patches, updates, and antivirus software to ensure the security and functionality of systems ● Data Management: Manage and maintain data backup and recovery solutions to safeguard against data loss and ensure business continuity. ● User Training: Conduct training sessions or workshops to educate users on basic computer skills, software applications, and IT security best practices. ● Documentation: Create and maintain technical documentation, including network diagrams, system configurations, and user manuals. ● Vendor Management: Coordinate with external vendors and service providers to procure IT equipment, software licenses, and support services as needed. ● IT Security: Support and implement IT security policies and procedures to protect the organization's data and infrastructure from security threats and vulnerabilities. ● Project Management: Assist in the planning, execution, and management of IT projects, such as system upgrades, migrations, and deployments. ● Monitoring and Reporting: Monitor system performance, network traffic, and security events to identify issues and trends. Generate reports and analyze data to support decision-making and improve IT operations. ● Monitor APIs and data sharing among applications in IT infrastructure to ensure compatibility and operational continuity after vendor upgrades and other events.

REQUIREMENTS

● Degree in information technology, computer science or related field. ● At least 3 years of experience in IT. ● Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Administrator (MCSA) are advantageous ● Demonstrate highly collaborative mindset and approach to project implementation. ● Experience with cloud computing, network security and data management. ● Excellent analytical and problem solving skills coupled with an innovative mindset. ● Prior experience or ability to manage a complex IT environment which includes Oracle NetSuite, Microsoft 365, Microsoft Azure and other applications necessary to deliver EIT Culture & Creativity’s mission.

WHAT WE OFFER

● an attractive and competitive payment. ● fast and flat processes, straight internal communication, low hierarchies, and freedom to operate. ● a transparent organisation within a dynamic and friendly team at modern and well-located office facilities. ● making an impact for the digital and environmental transition of the Cultural and Creative Sectors and Industries in Europe, especially its 1,2 Mio companies

Download the job offering document here: https://eit-culture-creativity.eu/openpositions/

APPLICATION PROCESS AND ADDITIONAL INFORMATION

A complete application should consist of

I. Europass Curriculum Vitae

II. a motivation letter describing briefly how you meet the criteria outlined and your vision for the role (no longer than 2 DIN-A4 pages)

The application should be sent via e-mail to: hiring@eit-culture-creativity.eu with subject header “IT Officer HR 2024” Format: CV and motivational letter in two separate files. File name: Name the files according to the model “EITCC_IT Officer_ surname_name_CV” and “EITCC_IT Officer_ Vacancy IT Officer, 12 April 2024 5 surname_name_ML”.

For example, Maria Novak would name the file, EITCC_IT Officer_Novak_Maria_CV or ML. Important: the application should be written in English.

Only complete applications will be evaluated (full curriculum vitae and motivation letter, in two separated files).

The job vacancy will be open until 03 May 2024 at 10:00 am (CET).

Expected starting date: 20 May – 30 August 2024

For questions regarding the application process, please contact hiring@eit-culture-creativity.eu

Would you like to learn more about the EIT Culture & Creativity, visit www.eit-culture-creativity.eu.

EIT Culture & Creativity

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