Role: Hotel Program Analyst

Details: This internship is paid $18/hr. on a basis of 30-hour periods of work per week.

Duration: 3-month period starting September 2024

Location: The internship fully remote with in person meetings based in Boca Raton, FL

Encore Corporate Travel, established in 1976, is a revered figure in the corporate travel industry, renowned for its dedication to becoming the most loved travel partner worldwide. Merging award-winning proprietary technology with unmatched service, we operate across the US, Canada, LATAM, and Europe, catering to the unique needs of the financial services, retail, and manufacturing sectors. As a certified woman-owned enterprise, we champion Environmental, Social, and Governance (ESG) principles, aiding our clients in achieving their ESG goals while focusing on providing moments of happiness for all our clients and partners. With over 40 years of experience, we maintain a startup's agility, ensuring all core operations are handled in-house for unparalleled quality in service and tech solutions. At our core, we are a customer and planet-centric organization, continuously innovating and improving the client experience by understanding their evolving needs and removing the hassle of travel management. Our culture thrives on respect, collaboration, and the value of every opinion, embodying a mission to spread moments of happiness through our global ecosystem.

Internship Overview:

We are seeking a motivated and enthusiastic intern to join our Commercial Strategy team for a 3-month internship. This is an excellent opportunity for a student to gain hands-on experience in hotel program sourcing. Although we are a fully remote team, this internship will require to make yourself available for some in-person workdays.

Responsibilities:

• Research 2025 hospitality industry trends

• Set up the RFP tool for the programs we will be managing in 2025

• Collect and analyse past-year volume and trends per client

• Launch and manage the RFPs to ensure timely response and fluid communication with the hotels and the National Account Managers

• Manage the communication with the hotels (find the right contacts, follow up on delayed answers, submit negotiation requests)

• Pull the reports and analyse the bids received from the hotel

• Help in the preparation of client-facing documents to present strategy, recommendations and projected savings

• Finalize the agreements with the properties and update documentation

• Create and communicate the Hotel Directories per client

• Pull the reports and coordinate the loading and visibility of the preferred hotels

• Prepare rate audit documentation

Requirements:

• Currently pursuing a degree in Tourism and Hospitality business management

• Previous experience in a client-facing or vendor-facing activity

• Comfortable to use Excel and Power-Point

• Thorough, methodical and very detail-oriented

• Comfortable to interact with vendors in a professional manner

Preferred Qualifications:

• Knowledge in hotel revenue strategies

• Knowledge in negotiation tactics

• Excellent verbal and written skills in English, bonus for French

Why Intern with Us? As a fully remote team, we offer a fun, collaborative, working environment with a team of experts motivated to inspire younger colleagues.

Join us in making an impact as part of our dynamic team. We look forward to receiving your application!

Encore Corporate Travel

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Hotel Program Analyst 3- Month Internship