FERRARI OF NEWPORT BEACH SERVICE CENTER is seeking an ambitious RECEPTIONIST/CASHIER who shares our passion for excellence to be part of our dynamic team!

Working with Ferrari means working with one of the World's most powerful brands, engineering excellence and innovation on the highest level.

Job Description:

The Cashier/Receptionist is in charge of receiving payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction. The Cashier/Receptionist will also be responsible for answering phones, scheduling appointments, processing payments from guests, and miscellaneous office duties as assigned. The right candidate must be able to multi-task and work in a fast paced environment.

Essential Responsibilities:

Heavy phones and basic computer literacy are necessary for this position.
Ensure phone calls are redirected accordingly.
Greets customers at the cashier window in a pleasant and professional manner.
Computes customer bills.
Receives cash, checks and credit card payments from customers; records amount received.
Makes change and issues receipts to customers.
Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
Reconciles cash drawer daily.
Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
Answers customer questions about service performed or products purchased, or refers them to someone who can.
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
Reconciles gas purchase statements.
Provides clerical and secretarial assistance to departments as needed.
Acts as backup to receptionist.
Maintains a professional appearance.
Keeps work area neat and clean.
Performs other duties as assigned.

Skills/Education required to perform the role:

Minimum 1 year of related experience.
Communication skills -- communicate effectively with others.
Time Management -- ability to manage one's own time.
Typing -- ability to type efficiently to enter accurate information into tracking system.
Mathematics -- ability to solve basic math calculations.
Basic computer skills.
High school graduate or equivalent.
Must possess an acceptable driving record and a valid driver's license.
Cash handling experience required.
Knowledge of CDK is a plus.
Excellent customer service skills
Close attention to detail
Data Entry Skills

Pay: $20.00 / hour

As part of the hiring process, please take this quick assessment once you apply:

https://assessment.predictiveindex.com/bo/98NQ/Cashier_Sep2024_223826

In addition to career-long personal development, our associates enjoy a number of benefits, including:

Paid Vacation
We offer Healthcare benefits for our employees: medical, dental, vision, life insurance, STD, LTD, and more
401k retirement plan

We believe that a diverse, empowering, and energizing work environment is key to unleashing everyone’s talent. Unrivaled individual and team performance goes hand-in-hand with a quality working life and an emphasis on professional development.

“The fact is I don't drive just to get from A to B. I enjoy feeling the car's reactions, becoming part of it.”

– Enzo Ferrari

Ferrari of Newport Beach

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Cashier/Receptionist