TITLE: Program Operations Manager

REPORTS TO: Director of Programming

DIRECT REPORTS: None

JOB CLASSIFICATION: Exempt, Full Time Salary

STARTING SALARY: $38,000 - $45,000 plus benefits

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ESSENTIAL FUNCTIONS

Programming

Responsible for recruitment, hiring, and onboarding of volunteers and paid coaches
Manage all aspects of volunteer and coach work schedules
Monitor and manage volunteer and coach compliance with SafeSport requirements
Assist in developing, updating, and implementing program practices, policies, and procedures
Communicate class schedules and changes to parents, coaches, volunteers, and program locations
Assist parents and coaches seeking assistance with registration issues and account help, or general questions about the First Tee Program
Assist Director of Programming with development of program schedules
Become proficient in the First Tee Coach Program and coach when needed

Administration

Become proficient with all chapter technology platforms
Assist Director of Business Operations with payroll processing
Organize and submit volunteer and coach data in accordance with compliance requirements
Ensures all families receive proper registration and confirmation notices
Assist with providing content for chapter marketing initiatives
Assist Director of Programming with volunteer and coach performance reviews

Fundraising

Assist with execution of fundraising events as needed
Serves as an advocate and role model for First Tee – North Florida in the community
Provide leads/introductions of community leaders to the Executive Director for strategic relationships

EDUCATION AND EXPIERENCE REQUIRED

Qualification Requirements

First Tee - North Florida