FAMILY SERVICES COORDINATOR

We are excited to invite a passionate and experienced Family Services Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Family Services Coordinator to support all our Families w/ Children facilities located throughout New York City. As the Family Services Coordinator, you will play a pivotal role in our organization, assisting our Family Services departments at all our facilities with ongoing training and staff development workshops. The Family Services Coordinator will have Familiarity with DHS procedures and NYC housing programs as well as a strong passion to work closely with the community. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

About Homes For The Homeless, Inc.

Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

Essential Duties And Responsibilities

Assist the sites with community resources for the families
Conduct audits on client charts and critical files to ensure compliance with state and city mandates
Review Demographics and Exits reports from the sites
Review Metrics Report and Red flag tracker for vulnerable clients
Organize staff development workshops for Family Services team
Provide ongoing training and support to case management and housing staff
Attend Family Services meetings at the sites to ensure communication and to address issues
Review DHS Office of the Ombudsman complaints
Involved in site incident reports – case summary, updates
Ensure that the sites all use the same forms to ensure compliance
Support the sites with recruitment efforts
Provide reports and tracking spreadsheets to Supervisor as required
Additional duties and projects to be assigned by supervisor

Qualifications

BA/BS and at least 1-2 years of experience in social services and shelters
Familiarity with DHS procedures and NYC housing programs
Knowledge of CARES, DHS, OTDA
Strong communication and interpersonal skills
Excellent computer skills with proficiency in Microsoft office and Excel
Ability to work independently and in a team environment
Ability to travel within the 5 boroughs as assigned

Compensation/Eeo

In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employee-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days, and 12 paid holidays.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.

Salary

$55,000 - $60,000

Homes for the Homeless

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