JoyRiders are looking for a Quality Controller to join our small team. Could it be you?

If this describes you please apply by 14th April 2024 by sending your CV – and a covering

letter giving examples how your experience matches up with our job description and

competencies – to jobs@joyriders.org.uk

Interviews will take place on Monday the 22nd April in London

Applications without a covering letter will not be considered.

The Company: JoyRiders Britain CIC

JoyRiders is a social enterprise with the core objective of promoting cycling as a method to

improve the health, well-being, community interaction and confidence – especially of women.

We particularly focus on increasing diversity in cycling by providing support for women, families

and members of groups who are traditionally less likely to ride a bike and helping women to

build their confidence and empower themselves through their involvement with cycling.

One – new – way in which we do this is by delivering a range of cycle training services on behalf

of local authorities, NHS and other organisations. We are recruiting Operations Coordinators as

an integral part of delivering our cycle training services.

Job Description:

You will be responsible for keeping all JoyRiders’ ISO 9001 and Bikeability Trust compliant

Policies and Procedures up to date. You will also ensure all staff and sub-contractors are

inducted into consistently using all policies and procedures applicable to them. Alongside this

you will consult and liaise with all staff and sub-contractors and keep them up to date with any

changes made to JoyRiders’ Policies and Procedures.

You will manage the risk assessment (RA) repository and will conduct desktop spot-checks on

all risk assessments. Finally, you will also conduct regular unannounced in-person spot-checks

on service delivery.

Job Details:

Qualifications Required: Bikeability NSIT / NSIQ Cycling Instructor;

Qualifications Preferred: Familiarity with ISO 9001

Hours: Up to 40 hours / week – potential for job share

Location: Work from home, all equipment provided

Salary: Pro Rata of £60K (full time – 40 hours) including salary, pension, NICs,

homeworking and phone

Training: Full induction training provided, plus external courses as needed

Competency Requirements:

The successful applicants for this role will have the following competencies:

Results Focus: Sets challenging goals which are demanding, realistic and attainable.

Addresses performance problems in a timely manner by assessing performance against

standards, providing honest, constructive feedback and communicating expectations for

performance improvement.Coaching: Able to make an objective assessment of an individual’s strengths and areas for

development. Models desired behaviours to benefit others’ learning and development.

Able to provide feedback in a constructive manner.

Influence: Takes specific action to persuade or gain acceptance of ideas. Uses direct

persuasion in discussions to gain acceptance of ideas and commitment to move forward.

Communication: Understands the reasons behind other peoples thoughts and concerns.

Uses this understanding to predict and prepare for others’ reactions. Has an “open door”,

goes out of the way to invite conversations and express interest in the ideas of others.

Leadership: Ensures others “buy into” JoyRiders’ vision. Promotes the team’s achievements

in the larger organisation. Makes actions consistent with words. Takes action to overcome

obstacles and active resistance to change. Demonstrates integrity, openness and honesty at

all times.

Initiative: Actively encourages employee innovation, improvement initiatives and value

added activities. Publicly acclaims successful initiatives. Anticipates and prepares for a

specific opportunity that is not obvious to others.

Analytical Skills: Detail-oriented, able to think systematically in analysing problems. Applies

and modifies learned concepts or methods appropriately. Asks probing questions to get to

the root causes of a situation or problem. Calls on different perspectives and opinions to

seek best solution.

Self-Management: Deals effectively with stress and handles multiple tasks well. Has a

balanced view of own and others contribution. In stressful situations, is able to calm others

and control own emotions. Admits own mistakes and acts to correct problems

Joyriders Britain

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