This is a Part-Time, Contract Position. 10 hours/week maximum right now, but could increase over time.

We are looking for an experienced and detail-oriented Client Account and Project Manager to join our dynamic team. As a key project manager, the CAM will ensure seamless project execution, top-notch communication, and client satisfaction. You will manage client timelines, coordinate internal resources, and deliver campaigns on time while maintaining the highest standards.

Key Responsibilities:

• Serve as a point of contact for clients, managing deliverables, timelines, and expectations.

• Develop and manage project plans, timelines, and status reports in collaboration with team members.

• Organize and lead project-related meetings such as kick-offs, brainstorm sessions, and reviews.

• Ensure effective communication between clients and internal teams, including media buyers, designers, and copywriters.

• Manage project workflow, route deliverables through appropriate departments, and ensure timely approvals.

• Take ownership of project timelines and work to understand client business objectives to drive success.

• Facilitate client onboarding, create project plans (in tools like Asana and Notion), and coordinate launches.

• Provide regular check-ins with clients and offer performance insights via weekly and monthly reports.

• Troubleshoot and resolve any project challenges or concerns that arise.

• Maintain up-to-date documentation, including project templates, standard operating procedures (SOPs), and client records.

• Coordinate post-launch follow-ups and performance reviews to ensure ongoing client satisfaction.

• Manage internal communications to ensure team members are aligned on client expectations and deadlines.

Qualifications:

• Proven experience as a Client Account Manager or in a similar role, preferably in a digital marketing, SEO, or advertising agency.

• Exceptional organizational and project management skills, with the ability to juggle multiple clients and projects simultaneously.

• Strong communication skills, both written and verbal, to articulate complex concepts clearly to clients.

• Ability to anticipate client needs and provide proactive solutions.

• Proficiency in project management tools (Asana, Trello, Slack, or similar).

• Familiarity with digital marketing strategies, and paid advertising.

• High attention to detail and ability to work under tight deadlines.

• Strong problem-solving abilities and a client-first attitude.

Why Join Us:

• Collaborative and supportive work environment.

• Work with diverse clients across industries.

• Flexible work schedule

If you’re passionate about client success and thrive in a fast-paced, multi-project environment, we’d love to hear from you!

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Client Account and Project Manager