About Us:

Latched Support is dedicated to improving the health and well-being of mothers and babies in San Antonio. Despite the city's growing population, San Antonio has one of the highest rates of infant and maternal health issues in the nation, especially among Black and Latinx families.

We believe in the power of community and work hard to provide families with the support they need, from pregnancy through the early years of a child's life. Our services include parenting education, health advocacy, and material assistance like diapers, food, and car seats.

In 2022, our programs made a big impact:

Over 124,000 minutes of parenting education delivered
2,643 hours of classes and workshops held
359 car seats inspected and replaced
89,160 diapers and essential supplies distributed
4,000+ clients served, including mothers, fathers, and children

We are committed to breaking cycles of trauma, improving health outcomes, and building stronger families and communities.

Job Description:

The Program Associate - Outreach plays a crucial role in expanding the reach and impact of our organization's programs and services. This position is responsible for developing and implementing outreach strategies to engage the community, increase program participation, and build strong relationships with community partners.

Key Responsibilities:

Community Engagement:
Act as a liaison between the organization and the community.
Attend local events, meetings, and gatherings to represent Latched Support.
Foster positive relationships with community members, partners, and organizations.
Conduct surveys and gather feedback to assess community needs and preferences.
Outreach Strategy Development:
Collaborate with the program team to create effective outreach plans.
Identify target audiences and tailor outreach efforts accordingly.
Develop creative and compelling outreach materials and campaigns.
Utilize digital and social media platforms for outreach and engagement.
Program Promotion:
Promote Latched Support’s programs and services through various channels.
Organize and execute outreach events, workshops, and information sessions.
Create and distribute program-related content, such as newsletters and press releases.
Monitor and track outreach activities to measure their effectiveness.
Stakeholder Relations:
Build and maintain relationships with community leaders, schools, businesses, and other stakeholders.
Collaborate with local organizations and agencies to leverage resources and support.
Communicate the organization’s impact and success stories to stakeholders.
Data Collection and Reporting:
Collect data on outreach activities and program participation.
Prepare regular reports on outreach efforts and their outcomes.
Use data to make informed decisions and adjustments to outreach strategies.

Qualifications:

Strong passion for Latched Support’s mission and values.
Excellent communication and interpersonal skills.
Experience in community outreach or related roles is preferred.
Ability to work independently and as part of a team.
Exceptional organizational and project management skills.
Demonstrated cultural sensitivity and inclusivity.
Proficiency in using digital tools and social media for outreach is a plus.
Experience with data collection and reporting is an advantage.

Benefits:

Health Insurance: Medical, vision, and dental coverage.
Paid Time Off: Accrued PTO plus all federal holidays.
Paid Holidays: One week off for Thanksgiving and two weeks off for Christmas.
Work-Life Balance: We value your well-being and provide a supportive environment to maintain a healthy work-life balance.

How to Apply:

If you are passionate about making a positive impact on our community and meet the qualifications for this role, please submit your resume and a cover letter detailing your relevant experience and explaining why you are a great fit for the Program Associate - Outreach position at Latched Support. Applications should be sent to hello@latchedsupport.com.

Latched Support is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Latched Support

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