Position Overview:

We are actively seeking a seasoned and accomplished Project Coordinator. The Project Coordinator (Offensive Security) is responsible for supporting both projects and core functions of the Lyrical PMO. As a key member of the team, the role enables quality project delivery with a client-centric approach. The Project Coordinator demonstrates superb organizational skills, clear and adaptable communication, and a passion for all things project management. The ideal candidate is confident, adaptable, proces-soriented, team-focused, and great at balancing several projects simultaneously.

The Project Coordinator supports project delivery starting with the intake process and kick off deck preparation, through status reports and data management, and finally closeout coordination and client acceptance. In addition to support responsibilities, the Project Coordinator will independently oversee the coordination of Offensive Security projects using defined Lyrical tools and methodologies. This role works closely with the Manager, Offensive Security to balance dedicated project resource scheduling in a way that mitigates risk and optimizes billable time. The role may also provide intake support and coverage for other PMO team members. With regards to PMO functions, the Project Coordinator may conduct data audits, produce metrics/reports, contribute to administration of project management platforms, create documentation, and participate in other core functions.

The keys to success as a Project Coordinator at Lyrical are organization, prioritization, and communication. Lyrical offers highly tailored services to a range of clients which requires Project Coordinators to assess and adapt to a high volume of quick hitting tasks with rapid timelines.

Lyrical project management methodology is a hybrid approach with emphasis on adapting to customer and project needs. Elements of both traditional waterfall and common agile frameworks are evident in our standard delivery model. Projects vary in complexity and the extent of project management practices applied correlate with project needs to ensure quality delivery with managed costs and proportionate administration.

The Project Coordinator reports directly to the Chief Operations Officer.

Key Responsibilities:

Adhere to Lyrical project management methodologies, client focus, and values
Perform project intake administration across various tools for visibility and monitoring
Create project kick off decks (PowerPoint), status reports, email templates, and other project artifacts
Verify access requirements with the respective Lyrical teams as needed
Follow up on project actions and decisions as required
Maintain project documentation and status reports
Ensure quality standards are met through attention to detail and understanding of business needs
Provide coordination on Offensive Security projects from start to finish in accordance with Lyrical processes and standards
Report project outcomes and/or risks to the PMO Manager as needed
Create documentation and reusable project delivery materials in accordance with Lyrical methodology
Build enabling project delivery tools for technical resources such as compliance framework workbooks and presentations
Ensure clear, proactive communication within the PMO and across project teams to mitigate risk
Demonstrate initiative in improving PMO processes for improved efficiency and value
Balance and prioritize multiple concurrent tasks
Maintain the project portfolio list, project resourcing, and time tracking tools for data accuracy

Qualifications:

2+ years of experience working with clients or in a customer service role
Proven experience coordinating, prioritizing, and leading meetings
Familiarity with project management methodologies and best practices
Friendly, confident, client focused, goal oriented approach to project enablement
Ability to manage and prioritize multiple tasks simultaneously
Exceptional attention to detail and quality
Proficiency using the MS Office suite including Outlook, Excel, Word, PowerPoint, and SharePoint
Strong communication with an ability to identify audience needs and adapt message delivery
Excellent interpersonal skills with an ability to see the perspectives of diverse clients
Willing to learn and adapt in a high demand environment with evolving needs and processes
Outstanding ability to think critically and be comfortable operating within a framework

What we offer:

Healthcare Coverage: Medical, dental, and extended health services for you and your family at no cost.
Paid Time Off: Benefit from a comprehensive package offering generous vacation days, sick leave, personal days, and designated time off for statutory holidays.
Flexible Health Spending: Tailor your healthcare with a flexible Health Spending Account.
Fully Remote: Work from the comfort of your home with our fully remote setup.
Connectivity Stipend: Receive a stipend for phone and Wi-Fi expenses to stay seamlessly connected.

About Lyrical Security

Lyrical Security brings enterprise class solutions to companies of all sizes across North America, helping our customers to protect their most critical assets with resilient cyber security risk management technology and services. We dig deeper to understand our customer’s needs and tailor solutions to detect, respond, and prevent security incidents ahead of the threat. Customers across North America trust our Managed, Advisory, Professional, and Offensive Security Services to protect their business all day, every day. For more information about us, visit Lyrical's website at www.lyricalsecurity.com.

We encourage people from underrepresented groups to apply. In keeping with our values, no employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Lyrical Security also strives to prevent other, subtler forms of inappropriate behavior from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Lyrical Security.

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Project Coordinator