With over 60 years of experience, MedicAlert Foundation Canada is the leading provider of high-quality health information to first responders at a time of a health emergency. We are a human-centered organization that values and welcomes innovative thinking, diversity of opinion, perspective, and lived experience that will enable you to fulfill your desire to grow your career and your social impact.

Do you want to be part of a growing organization where the opportunities to make an impact are huge?

If you are ready to be part of such a team and help people living in Canada have access to medical information, then this is the place for you!

Primary Objectives:

Reporting to the Vice President, Operations with a dotted line (communications) reporting to the Vice President, Research, Innovation and Programs, the Project Manager, Digital is responsible for the successful planning, management and implementation of a variety of technology infrastructure projects as well as technology innovation projects that help to advance MedicAlert’s mission. This position must ensure delivery of quality, cost and deliverable targets. The role will build, manage, and motivate cross-functional project teams using both internal and external resources.

Duties & Responsibilities:

Duties and Responsibilities will include, but are not limited, to the following:

Manage external system implementation teams, i.e. provide direction to vendors to ensure efficient and effective delivery of the desired outcomes (including quality), on time, and on budget.
Manage internal project teams to ensure the delivery of project elements in coordination with the needs of the external implementer.
Formulate and update project plans, and maintain schedules, using own, or vendor-prescribed tools.
Coordinate with external project teams as required for collaborative projects, to ensure timely and effective delivery of desired outcomes.
Provide regular written and verbal progress updates to the Executive Team, including planned and actual effort and budget for the individual projects.
Review and monitor progress against the project plans to ensure outputs are delivered to time and quality specifications.
Manage risks, issues, and resources to facilitate milestone dates to be achieved by the team and external implementers.
Escalate issues and risks as required per defined project governance.
Manage projects within the agreed budget, applying the defined change management processes when required.
Report project progress in line with stated policies and procedures within the organization, including ensuring that any requests for information on projects from the funding body, the Executive Team and other senior staff within the organization are answered in a timely manner.
To establish teams, in consultation with other parts of the organization, to ensure the efficient delivery of projects.
Be responsible for the efficient running of these teams by setting project objectives and working within a matrix management environment.
Manage project budgets.
Broader work or accountabilities may be assigned as needed.

Skills & Qualifications:

University degree in business, operations management, IT, software engineering or equivalent work experience
Demonstrated experience in managing large scale, multi-component IT projects
Demonstrated experience in high-pressure environments
10+ years’ experience in Project Management
Project management qualification, e.g. PMP, preferred
Solid understanding of project management frameworks such PMBOK, Lean, Agile, Scrum, CCPM and/or PRINCE2
Demonstrated implementing of Cloud / SaaS solutions
Significant vendor management experience
Developing a team approach with required support channels in place
Developing cross-functional working relationships
Managing projects throughout complete project lifecycle
Proven track record of delivering projects on time and to budget
Managing of cross-functional project teams
Demonstrated influencing & negotiation skills
Project planning, resource management, change management and budget management
Excellent written and verbal communication skills
Extensive experience with project management tools
Demonstrated capability to manage project change
Data analysis capabilities
Dispute resolution experience
Results-focused, team player with a flexible approach and the ability to influence and motivate others
Preferred experience implementing HubSpot solutions
Preferred experience implementing relational database solutions
Preferred experience of working within not-for-profit sector (healthcare)

What We Offer:

Expected base salary range of $90k - $110k
Remote and flexible work environment
Exceptional extended benefits group plan
RRSP Matching Program
Paid vacation, sick and personal days
Employee Assistance Program

To Apply:

If you have the skills and qualifications, and share our passion for our mission, please apply with your resume and cover letter. We respectfully thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

MedicAlert is an accessible and inclusive employer that provides accommodation for employees with disabilities. If you require specific accommodation during the recruitment process because of a disability or a medical need, please let us know.

Thank you for your interest in MedicAlert Foundation Canada.

MedicAlert Foundation Canada

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Project Manager, Digital