Michelson Laboratories is a leading food testing laboratory based in Southern California. Since 1970, Michelson Laboratories has provided efficient testing and analyses to an extensive spectrum of customers. We have a broad-based background and are thoroughly proficient in a diverse range of industries.

Our Administration department is dedicated to handling all the administration needs through superior performance and commitment. We are expanding our Front Office department in our Commerce location and are looking for an organized Administrative Assistant to support our Front office team. The Administrative Assistant will organize paperwork according to an efficient filing system and operating a multi-line telephone system to answer and route a high volume of incoming calls. Also responsible for administration duties, which include greeting and directing customers/visitors as soon as they arrive at the office. The position works closely with the Accounting and Sales Managers and Front Office Team.

Responsibilities for Administrative Assistant:

· Communicate with customers, making outbound calls to potential customers, and follow up on leads

· Answer potential customers’ questions and generate quotes via email

· Check incoming paperwork (correspondence, invoices etc.) and make copies before distributing

· Sort all papers alphabetically and according to content, dates, significance etc.

· Create or update records with new files and information

· Store all paperwork in designated places securing the important documents

· Enter paperwork into an electronic system either by data entry or by using optical scanners

· Deal with all requests to access files and keep logs of borrowed documents

· Develop an efficient filing system to make updating and retrieving files easier

· Monitor inventory of files, paper clips, etc. and report shortages

· Accurately enter billing data, including testing and special charges into the accounting system

· Dispose of files according to established document-retention schedules

· Serve customers by greeting, welcoming, and receiving their samples appropriately.

· Answer, screen and forward any incoming phone calls and emails while providing basic information when needed.

· Dispatch, schedule and coordinate courier / sampling appointments

· Sort / e-mail or mail-out laboratory invoices/certificates by following reporting policies and procedures.

· Ability to communicate effectively and work in a team environment under time constrains.

· Process / distribute incoming and outgoing mail and manage the office FedEx, UPS and USPS shipments.

· Perform other clerical receptionist duties such as filing, photocopying, providing accurate information via phone/e-mail and faxing.

· Maintain a safe, well organized, clean and efficient office environment.

· Complete office runs needed by management.

· Assist in administrative duties as requested

Qualifications for Administrative Assistant:

High school degree or equivalent
Minimum of 2 years of filing clerk or administrative assistance preferred
Knowledge of filing systems preferred
Dependable with a respect to confidentiality and policies
Excellent organizational skills
Excellent customer service, negotiation, communication / written and analytical skills.
Comfortable in a fast-paced environment with minimal direction and able to adjust workload based upon changing priorities
Ability to organize and prioritize work activities
Positive, enthusiastic personality to energize the workplace
Proficient with MS Office Programs
Must have a flexible schedule and be able to work weekends, holidays and overtime

Benefits for Administrative Assistant:

Medical (PPO/HMO)
Dental (PPO/HMO)
Vision (VSP)
Life Insurance
401K
Sick / Vacation / Holiday

This is a full-time position. Starting at $18/hr. depending on experience.

Michelson Laboratories, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, age, veteran status, or any other legally protected status. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Weekends as needed

Work Location: In person

Michelson Laboratories, Inc

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Administrative Assistant