At Milestones Psychology, we provide evidence-based assessment and treatment in an intimate and playful environment where families develop warm and supportive relationships with a collaborative team of clinicians. We are leading clinicians and specialists, who are also parents, family members, and friends. Our team understands the importance of making the process of receiving comprehensive quality care for your family as seamless as possible. To learn more, please visit us at www.milestonespsychology.com

Our practice is seeking a full-time scheduling coordinator. The scheduling coordinator will manage the calendars of a team of clinicians at the practice. The scheduling coordinator will assist clients in scheduling diagnostic evaluations, recurring therapy, school observations, etc. They will also assist their clinicians in scheduling supervisions, internal meetings, consultations with outside professionals, events, workshops, etc. They will need to track patient sessions that occur remotely or in-person and maintain synced Zoom calendars for virtual appointments. They will need to organize and file patient documents that are sent for clinical review, notify clients of Milestones Psychology's policies and procedures, and redirect queries to other members of the team when necessary.

This position is full-time and will be hybrid. This position is ideal for someone with a background and interest in psychology and childhood education. The candidate must have excellent verbal and written communication skills as well as strong multitasking and organizational skills. Given the nature of the position, the ideal candidate would also be mature, compassionate, and have a warm personality. Moreover, a large portion of the day is spent calling and emailing families, and a strong sense of customer service and concierge-style engagement is a must.

Responsibilities

Manage the calendars of a team of clinicians at the practice
Assist clients in scheduling diagnostic evaluations, recurring therapy, school observations, etc.
Assist clinicians in scheduling supervisions, internal meetings, consultations with outside professionals, events, workshops etc.
Input client information into EHR database
Manage the front desk and the practice space when scheduled onsite.
Scan and file patient documents, notify clients of Milestones policies and procedures,

and redirect queries to other members of the team when necessary

Qualifications

1-3 years of experience or education in mental and behavioral health or childhood education
Bachelor’s degree preferred
Ability to provide excellent customer service
Ability to work independently as well as in a team environment
Strong written and verbal communication skills
Strong ability to organize, prioritize, and multi-task
Strong listening, decision-making, and problem-solving skills
Warm, friendly, and professional demeanor

Salary Benefits:

$20-$25 per hour, based on experience
Health, Dental, and Vision Insurance
Paid Time Off
Hybrid

To Apply:

Please forward a resume and a statement of interest to Charis Turner at supportstaff@milestonespsychology.com

Milestones Psychology

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Scheduling Coordinator