The IT Lead, Enterprise Applications role will be directly responsible for being an advisor for Microsoft Power Platform and other Microsoft applications to both the IT analysts and Business. The responsibility also includes ensuring that Client or 3rd Party resources handle day-to-day support of issues accordingly. Ensure the direction of the analysis and recommended solution is appropriate, effective, and meets the business requirements. At times, the Analyst will also investigate and implement solutions for more complex issues and projects.

Responsibilities & Essential Functions include:

Project Implementation.
Spearhead the implementation of diverse projects related to Client's applications on Microsoft PowerPlatform.
Thoroughly review and manage end-user requirements for new applications.
Craft comprehensive design documents outlining the proposed changes.
System Maintenance.
Take charge of maintaining various systems and technologies.
Promptly address reported application issues to ensure optimal performance.
Application Administration.
Guide system administrators in setting up assigned applications and managing system interfaces.
Oversee the administration of various applications to maintain system stability and security.
Internal Support.
Champion the enhancement of various IT systems by implementing lifecycle management practices for assigned and dependent applications.
Continuously evaluate and improve existing processes to optimize efficiency and effectiveness.
Documentation.
Scrutinize and manage documentation for all supported applications to ensure accuracy and relevance.
Maintain up-to-date documentation encompassing IT PMO, Disaster Recovery, Interconnection, and other relevant areas.
Testing.
Carefully review and manage the testing of multiple system upgrades before releasing them to Buckeye Business.
Provide recommendations for application system upgrades and enhancements to drive continuous improvement.
On-Call Support.
Offer on-call support during non-business hours to Operations as needed.
Provide prompt and effective assistance to resolve any issues that may arise.
Customer Service.
Deliver exceptional customer service, fostering positive relationships with all stakeholders.
Process Improvements.
Serve as a subject matter expert in identifying opportunities for process optimization.
Lead initiatives to streamline existing processes and enhance overall efficiency.
People Management.
If Direct Reports exists, provide performance planning and guidance for direct reports, fostering their professional growth and development.
Effectively manage Leads and Analysts, ensuring successful execution of roadmaps, budgets, and forecasts for assigned applications and system environments.
Collaborate with direct reports to mentor soft, strategic, and technical skills.
Share technical expertise with colleagues to facilitate problem-solving and collective success.
Fulfill other duties as assigned, demonstrating versatility and adaptability.

Position Requirements:

Education. Bachelor’s degree in computer science or business preferred or equivalent combination of education, training, and experience.
10+ Years of experience in Low Code Development implementation and support experience.
Microsoft Certifications in Azure and Power Platform are desired.
Supporting Power Platform Apps, both Canvas Apps and Model Driven apps.
Experience with backend technologies including Dataverse and SQL.
Experience with Azure Cloud Technologies.
10-12 years of business analysis experience, including development of business processes, functional specifications, testing, and implementation.
Experience developing online training and test plans/scripts.
Knowledge of SQL and SharePoint preferred.
Ability to travel up to 10% domestically and internationally.

Additional Valuable Skills:

Delivers clear, persuasive, and engaging verbal presentations to individuals or groups.
Fosters an open and inclusive environment that encourages the exchange of ideas.
Confidently presents high-quality presentations to leadership and stakeholders as needed.
Effectively facilitates meetings with key stakeholders, ensuring productive discussions and outcomes.
Decision Making & Problem Solving.
Makes sound and timely decisions based on a combination of analysis, experience, and judgment.
Proactively identifies and proposes solutions that are correct, accurate, and effective.
Recognized as a valuable source of advice and solutions by colleagues.
Customer Service.
Anticipates potential issues that could impact customers and takes proactive steps to resolve them before they become problems.
Responds promptly and professionally to customer requests, demonstrating a commitment to exceptional service.
Champions the importance of customer service within the organization.
Stakeholder Engagement.
Cultivates strong relationships with key stakeholders who have the most impact on your work.
Actively seeks feedback from internal and external stakeholders, demonstrating effective listening skills.
Proactively communicates with stakeholders to foster a productive and transparent relationship.
Use of Resources.
Effectively navigates Buckeye's matrix-style organizational structure to promote collaboration and problem-solving.
Demonstrates accountability for managing people, including knowledge and application of Buckeye employee policies across Finance, IT, and HR.
Through effective planning and resource management, creates opportunities for employees to take ownership of their work and contribute to organizational goals.
Time Management & Organization.
Trains and guides others on how to structure projects to align with Buckeye's objectives.
Strategically organizes tasks to maximize productivity and achieve project goals.
Effectively manages time and prioritizes activities to ensure efficient progress towards project objectives.
Self-Development.
Proactively identifies areas for personal and professional development and seeks constructive feedback.
Implements plans to address development needs and enhance skills and knowledge.
Continuously seeks opportunities to expand capabilities and contribute to the organization's success.
Developing Direct Reports.
If Direct Reports exist, fully supports and reinforces the organization's developmental standards.
Creates opportunities customized to each team member's career aspirations.
Encourages team members to take on challenging assignments that promote growth and development.

Essential Functions:

This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.
This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
This position requires compliance with all personnel policies.

Physical & Safety Requirements:

The person in this position needs to occasionally move inside the office to access file cabinets, office equipment, etc.
This role continuously operates a computer and other office productivity equipment (i.e. a calculator, copy machine and computer printer).

Job Types: Full-time, Contract

Pay: $65.00 - $72.00 per hour

Compensation package:

1099 contract

Experience level:

10 years

Schedule:

8 hour shift

Ability to Relocate:

Houston, TX 77027: Relocate before starting work (Required)

Work Location: Hybrid remote in Houston, TX 77027

Neo Technologies LLC

New Jobs

Information Technology Lead