Practice San Francisco, a well-established and expanding family-focused therapy and wellness center in San Francisco’s Cow Hollow neighborhood, is hiring a part-time administrative coordinator to support our evidence-based clinical team!

We are a collaborative and connected mental health group private practice offering evidence-based assessment, intervention, and education for children, teens, young adults, and adults. We are an Equal Opportunity Employer that is committed to fostering a diverse and inclusive environment and seeks to hire staff that represent and reflect our diverse Bay Area community. We warmly welcome applications from persons of color, all genders, and the LGBTQ+ community.

This role supports our intake coordinator with incoming client inquiries and office management/administration. We initially expect this role to be a 0.5 time (20 hours/week) role, with the possibility of growing into a full-time role over time.

The role involves basic office management and administrative responsibilities, as well as responding to incoming inquiries about assessment and group programs. Responsibilities include (but are not limited to):

Responding to incoming client calls and email on a daily basis (weekdays) and responding promptly (within one business day) to assessment and group program inquiries.
Conducting initial phone screens with prospective clients and/or parents of prospective clients
Answering client questions about assessment and small group services
Assigning new clients to appropriate clinicians and facilitating scheduling of first session
Issuing and scoring rating scales for psychological assessments
Creating test score appendixes for psychological assessments
Supplying alternate and/or supplemental referrals as appropriate
Scheduling initial appointments, issuing paperwork, and inputting demographics to electronic medical record for group therapy clients
Setting up and providing client portal access
Scheduling and billing for clinical groups through electronic medical record as well as tracking group enrollment
Completing occasional communication with insurance companies (e.g., responding to insurance company follow-up requests for information)
Gathering billing information from clients (as needed)
Creating metric reports on clinician documentation, session counts, and overall clinic performance using electronic medical record
Managing physical offices, including replenishing physical supplies, coordinating repairs and receiving deliveries when needed, completing daily office maintenance tasks (emptying trash, watering plants, etc) for Cow Hollow offices (2901 Webster/2918 Webster)
Participating in weekly staff meetings

Weekday daytime availability is necessary; intermittent on-site presence required at our Cow Hollow office. Possibility of periodic office support in our Mill Valley office.

We anticipate this role will be 20 hours per week, paid hourly (compensation ranging from $23-28/hour, based on experience). There is the potential for this position to become a full-time, salaried and benefited position over time. 401K with 3% employer contribution available after the first 6 months of employment.

The ideal candidate is a mature, reliable, and efficient team player, with strong interpersonal and customer service skills in client-facing interactions and excellent attention to detail. We warmly welcome candidates displaying curiosity, critical thinking, and initiative around improving existing systems. Previous experience in healthcare and/or customer service desirable, as this position is client-facing.

Interested applicants can apply via LinkedIn or send a cover letter, CV, and three professional references to the attention of Miranda Fuentes by email hello@practicesanfrancisco.com

Practice San Francisco

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Part-Time Administrative Coordinator