Reklaim is on a mission to empower consumers by allowing them to monetize their data. We provide a transparent and fair way for people to understand, control, and profit from the use of their personal information. We are changing the way data is shared and valued, and we're looking for talented individuals to join our team and help drive this mission forward.

Position Overview

We are seeking a motivated and detail-oriented Account Coordinator to join our team. This entry-level role will provide essential support to our Account Managers and help ensure the smooth operation of our client relationships. As an Account Coordinator, you will play a key role in maintaining and growing our client base by assisting with day-to-day tasks, client communications, and project management.

Key Responsibilities

Support Account Managers: Assist Account Managers in the management of client accounts including preparing reports, coordinating meetings, and tracking timelines.
Client Communication: Act as a liaison between clients and internal teams, ensuring that all client requests and needs are communicated and addressed promptly.
Project Coordination: Help manage the execution of client projects, including setting up tasks, following up on deliverables, and ensuring deadlines are met.
Data Entry & Management: Maintain accurate and up-to-date records of client interactions, contracts, and project progress in Asana.
Reporting: Prepare regular reports on account performance, client feedback, and project outcomes for internal and client review.
Administrative Support: Provide general administrative support to the Account Management team.
Problem-Solving: Assist in identifying potential issues and proactively offer solutions to ensure client satisfaction.

Qualifications

Experience in Ad Tech is an asset.
1 year of experience in a client-facing role, such as customer service, account coordination, or a similar position.
Bachelor’s degree in business, marketing, communications, or a related field is an asset.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with Asana is a plus.
Ability to work independently and as part of a team.
Detail-oriented with a strong focus on accuracy.

Reklaim

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Account Coordinator