ResQ was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their 🛠 repairs and maintenance, empowering them to focus on their customers.

Repair and maintenance is the heartbeat of any restaurant's operations, yet the existing management methods are complex, expensive, and time-consuming. With ResQ, restaurants can simply get connected to qualified service providers, submit jobs, track progress, and pay, all in one place.

We are trusted by the world's leading restaurant brands and are venture-backed by top-tier global VCs - and we are just getting 🚀 started!

Hello 👋 Future ResQer!

ResQ is looking for a Compliance Analyst to join our Finance team and help us take ResQ to the next level 🚀.

As a Compliance Analyst joining ResQ, you will play a critical role in ensuring compliance throughout the business. This role involves analyzing client group structures to ensure compliance with LLC regulations, monitoring credit limits, and conducting ongoing assessments to support a seamless onboarding experience. The ideal candidate will have strong analytical skills, a keen eye for detail, and a passion for compliance.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

What you will do:

Onboarding Verification ✅: Conduct thorough checks during the onboarding process to ensure all necessary documentation is collected and validated.
Record Management 🗂️: Maintain and organize records of onboarding documentation, ensuring they are accurate, complete, and easily retrievable.
Group Structure Analysis 🧐: Verify legal set-up of clients during onboarding to ensure compliance with relevant regulations.
Credit Limit Monitoring 💲: Analyze and monitor credit limits for new and existing clients, ensuring they align with company policies and risk management strategies.
Compliance Assessment ✍️: Stay updated on regulatory changes and best practices in onboarding and compliance, implementing necessary adjustments to processes, and managing legal ramifications of collections.
Accounts Receivable💰 : Monitoring accounts receivable and identifying overdue accounts. Contacting customers to facilitate payments in a timely manner.
Collaboration 💬: Work closely with sales, customer success, and our customers to ensure a smooth onboarding process and address any compliance-related issues.

Who You Are:

Bachelor’s degree in Business, Finance, Compliance, or a related field.
2+ years of experience in compliance, or a related role, preferably in a SaaS or tech environment.
Strong analytical skills with a high attention to detail.
Familiarity with regulatory requirements related to onboarding and credit assessment.
Excellent organizational and time management skills.
Experience handling accounts receivable
Strong communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves:

Experience working in a credits and/or compliance environment

How you will do it:

A self-starter: You wake up, form a plan, and get going!
Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!
Be open to feedback; listen, learn, and iterate. We’re all One Team!

What to expect as a candidate:

While we are never perfect, we have aimed to build a process that fosters fairness and helps to minimize bias, this includes structured processes and interviews. Our goal is that everyone interviewed has a positive experience, regardless of the outcome.

Stage 1️⃣: Send us your resume and a note about how your story connects to ours. Feel free to focus on what you have learned rather than just a list of responsibilities. Tell us your story! We’ll aim to tell you quickly if it is not the right fit so you are always informed.

Stage 2️⃣: Successful candidates will meet with our People and Talent lead. It will be standardized to keep things fair but also with enough room to show your uniqueness. We’ll communicate the salary range now for full transparency. If you like us and we also think there is a fit, we’ll invite you to the next stage.

Stage 3️⃣: A call with our Senior Finance Manager who will ask you more in depth questions about your experience and skills. Come with questions! If this call goes well and we both want to move forward with each other we will ask you to complete a case study,

Stage 4️⃣: This stage will be with our Senior Finance Manager and other members from the team. We will take you through a case study to better understand your skills. We will also leave time to give feedback and ask some more questions.

Stage 5️⃣: This is the final stage in the process where you will meet our CEO, KJ. This stage will be more of an introductory call and less focused on your in depth skills and knowledge. KJ will share with you more about ResQ’s vision and mission. He will also ask you some more questions and he will, of course, be able to answer any additional questions you might have.

Want to learn more? 👀 Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡

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ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!

ResQ

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Compliance Analyst