Job Title: Senior QA/Test Engineer

Company Overview:

Sameday.AI, backed by prestigious programs and people like Y-Combinator and renowned investors Nat Friedman and Daniel Gross, is at the forefront of integrating advanced AI technologies to transform customer service operations for home service industries globally. We empower businesses such as plumbers and roofers to harness the power of generative AI, ensuring they never miss an opportunity to engage with a new customer. Our groundbreaking solutions were the first in the world to handle phone calls at scale using Generative AI, setting a new standard in the industry. We are proud innovators in leveraging Generative AI to answer phone calls at scale and have been recognized as a top mover in consumer-facing conversational AI by Andreessen Horowitz. Our clients include some of the largest, most well-known consumer service brands across the US, Australia, and Canada.

Position Overview:

We are seeking a meticulous and visionary Senior QA/Test Engineer to ensure the quality and reliability of our AI-driven scheduling agents. As a key member of our team, you will be instrumental in developing and executing comprehensive testing strategies to maintain the high standards of our AI solutions. Leveraging your expertise in quality assurance and testing methodologies, you will lead the design, implementation, and optimization of robust testing frameworks.

Key Responsibilities:

Testing Leadership: Act as a lead for the QA/testing function, collaborating effectively with the development and product teams to accelerate progress and innovation.
Test Strategy and Planning: Design and develop comprehensive test strategies and plans to ensure the quality and performance of our AI-driven scheduling agents.
Automation Frameworks: Build and maintain automated testing frameworks to support continuous integration and delivery pipelines.
Manual Testing: Perform manual testing where necessary to ensure coverage of complex use cases and edge conditions.
Bug Tracking and Reporting: Identify, document, and track bugs and performance issues, working closely with the development team to ensure timely resolution.
Performance and Scalability Testing: Conduct performance and scalability testing to ensure our systems can handle large-scale data and real-time responsiveness.
Innovation: Stay updated with the latest advancements in QA/testing methodologies, tools, and technologies to drive continuous improvement and maintain a competitive edge.

Requirements:

Experience: Minimum of 5 years of experience in QA/testing with a strong proficiency in both manual and automated testing methodologies.
Technical Expertise: Strong experience in building and optimizing automated testing frameworks and tools (e.g., Selenium, JUnit, TestNG).
Test Management: Experience with test management tools and bug tracking systems (e.g., Linear, TestRail).
API Testing: Experience in testing RESTful APIs and integrating automated tests into CI/CD pipelines.
Performance Testing: Proficiency in performance and scalability testing tools and techniques.
Attention to Detail: Demonstrated ability to identify and document detailed and accurate bug reports.

Pay: $125,000 to $155,000 (Depending on experience)

Equity: 0.5%

Benefits:

Medical, dental, and vision insurance with contributions towards employee premiums.

Equal Opportunity Employer:

Sameday.AI is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We believe in fostering a culture of mutual respect and collaboration, where differences are celebrated, and innovation thrives.

Sameday (YC W23)

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