Company Description

We specialize in delivering technology solutions that enable IT business use cases for data management, automation, and transformation. Our expertise includes AI/ML infrastructures, ITSM workflows, Automation, and CI/CD processes. Additionally, we cover areas such as cybersecurity, container and orchestration design, data pipelines, and web API services integration. Consulting and project success are fundamental values at ServiceLaunch, where we invest in building consultant competency and leadership within our team.

Role Description

This is a full-time remote role for a Cleared ServiceNow Developer as part of a services engineering team for federal agency customers. The role involves day-to-day tasks related to ServiceNow development, customization, integration, and implementation to meet client needs. The Cleared ServiceNow Developer will contribute to projects aimed at enhancing IT service management and business process efficiencies.

Requirements

U.S. citizen
Active Secret level security clearance (TSC preferred)
ServiceNow ITOM development experience with CMDB expertise (certification preferred) and/or ServiceNow ITSM development experience (certification preferred)
Software development expertise in JavaScript and Python
Knowledge of OOP and unit testable code design

Qualifications

Bachelor’s degree in Computer Science, Information Technology or related discipline
Proficiency in design, implementation and customization of ServiceNow applications/modules such as Incident Management, Change Management, Service Catalog, and Configuration Management
Experience with IT service management processes and workflows
Knowledge of Agile methodologies and best practices in software development
Strong problem-solving skills and attention to detail
Excellent communication and collaboration skills

ServiceLaunch, Inc.

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Cleared ServiceNow Developer