Position: Database and Development Manager

Reports to: Executive Director

Supervises: Coordinator, Membership & Development

Classification: Full-time, Non-exempt/hourly; will occasionally require evenings or weekends

Salary Range: $26.00 – 28.00 per hour

Benefits: Medical, dental, vision, life insurance, 403(b) retirement plan, PTO, paid sick leave, paid holidays.

Position Summary:

The Database and Development Manager plays a pivotal role in museum operations by ensuring efficient and accurate database management, enhancing donor engagement, and contributing to the museum's fundraising efforts. The main responsibility of this position is the sole management, administration, and optimization of the museum's operational database (Altru), user training, and compliance with data standards. Working as part of a team, the Development aspect of this position includes stewardship activities, grant tracking and reporting, and the execution of fundraising.

Key Responsibilities:

Database Management (60%):

Create and manage all database functions for daily admissions, registered programs, special events, field trips, public programs, and development events registrations, records, and web pages.
Maintain all constituent records, particularly donor records.
Manage integration between Altru, Blackbaud Merchant Services, and the museum’s email, ticketing and membership software, Social Good, including identifying, researching, and resolving inconsistencies.
Create and manage all merchandise discounts, revenue designations, general ledger mapping, and account definition for seamless integration with FE Next.
Responsible for managing all sales modules (Advanced, Daily, Online, Group) and data entry channels (Back Office and Batch) and troubleshoot issues with relevant staff as needed.
Generate all mailing lists, ad-hoc reports, queries, attendee lists, donor segments, etc. to support all museum departments.
Generate data on attendance, campaign performance, geographic distribution, etc. for all museum departments.
Ensure that relevant data that does not flow to the system automatically is imported accurately and on time.
Maintain appropriate security levels for all users.
Train new and existing staff as their database usage changes or as processes/ software change.
Other duties as required.

Development Management (40%):

Engage in donor stewardship to enhance donor relationships and identify new funding opportunities.
Identify grant opportunities and support grant proposal writing and reporting on existing grants.
Oversee the museum’s membership program. Supervise the Membership and Development Coordinator as run the membership and development operations and events.
Execute on the annual fund giving program, as well as special fundraising initiatives, such as Big Day of Giving, and planetarium chair plaques.
Support the planning and execution of fundraising and donor events, such as the museum’s annual Gala and exhibition previews.
Oversee the museum’s Inspire Scholarship Fund application process and make recommendations for award funding.
Other duties as required.

Requirements:

Proficiency in donor database software, preferably Altru, with a commitment to data integrity and privacy standards.
Minimum education: Associate’s degree or equivalent combination of education and experience.
Minimum experience: 2 years in a membership/development role working in database and development management within a nonprofit or similar setting.
Occasional evenings or weekend work.
Proficient with Outlook, Word, Excel, Powerpoint, etc.
Accounting knowledge is preferred but not required.
Excellent verbal, written, listening and presentation skills.
Experience with people of diverse backgrounds, ages, abilities and income.
Strong organizational, communication, and analytical skills, with an ability to manage multiple projects simultaneously.
Collaborative spirit with an ability to work effectively both independently and as part of a team.
A passion for the museum's mission and a dedication to enhancing the visitor and donor experience through effective data management and development practices.
Work location: in person.
Ability to work at a desk and computer for an extended period. Occasionally will be events requiring movement throughout guest areas of the museum.
Mobility is required to navigate the museum during events, socialize with guests and donors, execute on the logistics, and supervise team members.

MOSAC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

How to apply: Submit a cover letter and CV or resume addressing your qualifications as they align with the job description. No phone calls will be taken for this application.

SMUD Museum of Science and Curiosity

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