About T2 Flex

T2 Flex is part of the T2 Group which is a leading provider of technology-driven solutions for healthcare organizations, offering a wide range of services through its four business lines: T2 Tech, T2 Flex, T2 Solutions, and T2 Talent. With a thorough understanding of the intricacies of modern healthcare organizations, T2 Group harnesses its extensive expertise and innovative technology to tackle complex projects and achieve significant outcomes. From improving patient access and satisfaction, to maximizing revenue performance and streamlining operational efficiency, T2 Group is committed to making a lasting impact on the organizations it serves.

Amazing Opportunity to work remotely at a prestigious hospital! Must be able to work PST hours and have in-depth knowledge of Epic Billing and Tempest payment collection.

Job Summary:The Epic Billing Support Specialist is responsible for providing comprehensive support for billing functions within the Epic electronic health records (EHR) system. This fully remote role involves assisting with the processing and submission of insurance claims, patient billing, collection of payments and reimbursements, and managing payment plans. The specialist will collaborate with various departments to resolve billing issues, optimize revenue cycle processes, and ensure compliance with industry standards and regulations. Billing Support Specialist must have knowledge of Tempest and collecting payments too. Key Responsibilities:

Billing Support: Assist with processing and submitting insurance claims and patient bills using the Epic EHR system. Ensure all claims are compliant with payer requirements and regulatory standards.
Claims Resolution: Support the review and analysis of denied or rejected claims, help identify the root cause of issues, and contribute to implementing solutions to improve the claims approval rate.
Account Reconciliation: Assist with reconciling patient accounts by reviewing payments, adjustments, and outstanding balances. Support timely follow-up on unpaid claims and patient balances.
Payment Collection: Aid in collecting payments from patients and insurance companies, ensuring timely receipt of funds. Assist in addressing discrepancies in payments and resolving them efficiently.
Reimbursements: Help manage the reimbursement process, including tracking and ensuring that payments are received for all services rendered. Follow up with insurance companies on delayed or outstanding reimbursements.
Payment Plans: Assist in setting up and managing payment plans for patients who need to pay their balances over time. Ensure that payment plans are documented accurately and followed up on regularly.
Compliance: Stay informed about changes in healthcare billing regulations and payer requirements. Ensure that all billing activities comply with federal, state, and local regulations.
Collaboration: Work closely with clinical staff, coding specialists, and other members of the revenue cycle team to support billing discrepancies resolution and optimize workflows.
Documentation: Maintain accurate and detailed records of billing support activities, including claim submissions, rejections, appeals, payment collections, and payment plans. Ensure that all documentation is complete and stored according to organizational policies.
Reporting: Assist in generating and analyzing billing reports to identify trends, issues, and opportunities for improvement. Provide regular updates to management on the status of billing activities and revenue cycle performance.
Customer Service: Respond to patient and insurance company inquiries regarding billing issues. Provide excellent customer service to ensure a positive patient experience.
Knowledge of Tempest: knowledge of collecting payments.
Must be able to work PST hours

Qualifications:

Education: High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, finance, or a related field preferred.
Experience: Minimum of 2 years of experience in medical billing, with a strong preference for candidates with experience using the Epic EHR system.
Technical Skills: Proficiency in the Epic EHR system, including billing and claims modules. Strong knowledge of medical billing codes (CPT, ICD-10, etc.), payer rules, and regulations.
Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with patients, insurance companies, and internal teams.
Analytical Skills: Strong analytical and problem-solving skills, with the ability to identify issues and implement effective solutions.
Attention to Detail: High level of accuracy and attention to detail in all billing activities.
Internet Access: Reliable high-speed internet access is required to perform this remote role effectively.
Certifications: Certified Professional Biller (CPB), Certified Coding Associate (CCA), or similar certifications are a plus.

Work Environment:

Fully remote position with flexible working hours.
Requires a dedicated workspace and reliable high-speed internet access.

Salary: $18 - $28 per hour depending on experience Benefits:

Health, dental, and vision insurance
Retirement plan with employer match
Paid time off and holidays
Professional development opportunities

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T2 Flex

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Epic Billing Support Specialist