Admin Assnt II (00042919) Organization: TEXAS MEDICAL BOARD

Primary Location: Texas-Austin Work Locations: George H.W. Bush 1801 Congress Ave Suite 9.200 Austin 78701

Job: Office and Administrative Support

Employee Status: Regular

Schedule: Full-time Standard Hours Per Week: 40.00

State Job Code: 0152

Salary Admin Plan: A

Grade: 11

Salary (Pay Basis): 3,082.28 - 3,082.28 (Monthly)

Number of Openings: 1

Overtime Status: Non-exempt

Job Posting: Jun 12, 2024, 9:04:55 AM

Closing Date: Jun 25, 2024, 11:59:00 PM

Description

TEXAS MEDICAL BOARD

STATE JOB VACANCY NOTICE

INVESTIGATIONS DEPARTMENT

REMOTE WORK ELIGIBLE

Internal/ External

REMOTE ELIGIBLE

Job Posting: 24-503-70 Opening Date: 12 June 2024 No. of Openings: 1

Monthly Salary: $3,082.28 Closing Date: 25 June 2024 Type of Employment: Full- Time

Job Title: Administrative Assistant

Classification: Administrative Assistant II

Job Class/Salary Grp: 0152/A11

FLSA Status: Non-Exempt

Remote eligibility: Yes/ Category 3

Location: Austin – George H.W. Bush Building, 1801 Congress Ave Austin, TX78701

How to Apply: All applications for employment with the Texas Medical Board must be submitted electronically either via CAPPS at CAPPS RECRUIT website or click the Texas Medical Board (state.tx.us) link for instructions or submit application through Work in Texas (WIT) before 12:00 a.m. central time on the job closing date. Applications can be FAXED to 512.305.7124 or e-mailed to Human.Resources@tmb.state.tx.us. All fields on the application must be completed. We may reject applications that do not include all of the required information. Resumes do not take the place of the information required on the state of Texas application.

Additional Information: Must reside in Texas. No dual state employment with another state agency or higher education is allowed. Must provide DOB for Department of Public Safety (DPS) background check. Agency does not reimburse for travel or lodging expenses to attend job interviews. Virtual job interviews can be requested. For veteran’s preference, please submit with your application a copy of the DD-214.

Additional Military Crosswalk information can be accessed at: Military Crosswalk for Occupational Category - Administrative Support (texas.gov)

Agency Information

We have over 200 employees across the state of Texas. We are a collaborative and team environment work culture that values an environment of trust and accountability. Together we work towards our Board’s mission to protect and enhance the public’s health, safety, and welfare by establishing and maintaining standards of excellence used in regulating the practice of medicine and ensuring quality health care for the citizens of Texas through licensure, discipline, and education.

We value employee work-life balance and provide our team incentives that include telework, flexed and compressed work schedules, wellness leave, health insurance and retirement programs, 401K, vacation paid leave, sick paid leave, holiday pay, promotional opportunities, free parking, employee assistance program, and other various benefits.

General Description

Performs routine administrative and technical support for the Investigations Department in the Investigations Department - Investigations Section. Work involves disseminating information, performing data entry, maintaining filing systems, and performing internal administrative support work. Generates, mails and electronically files correspondence related to complaints - including routine status update letters, subpoenas and custom letters as assigned. Assists with tracking and follow up of expert panelist vouchers, including maintaining current address and payment information for active expert panelists. Serves as primary backup for processing incoming investigations’ mail received through the agency upload link and email. Obtains computerized reports as needed. Works under moderate supervision from the Department Supervisor with limited latitude for the use of initiative and independent judgment.

Duties and Responsibilities

50% Generates, mails and electronically files correspondence related to jurisdictional complaints. Assists with printing and mailing of subpoenas and correspondence on non-jurisdictional and JNF files. Creates needed file setup in Laserfiche (e-file system). This includes legally required case status updates for complainants and licensees.

25% Assists with tracking of vouchers and payments for expert panelists, including maintaining accurate payment information for active expert panelists.

15% Serves as primary backup for processing incoming mail for the investigations department through the agency’s upload link and dedicated email for receipt of documents.

5% Assists with processing of new complaints and preparing and mailing subpoenas.

5% Other duties as directed, including but not limited to file quality control.

Experience and Education

Graduation from standard senior high school or equivalent is required.

Graduation or course work from an accredited four-year college, university or technical school is preferred.

Twelve months experience in office practices, Microsoft Word and administrative support work is required.

Experience in scanning devices, office practices, Microsoft Word and administrative support work is preferred.

Education may be substituted for experience.

Knowledge, Skills and Abilities

Knowledge of office practices and administrative procedures.

Knowledge of scanning programs.

Skill in the use of standard office equipment, personal computers, software packages, SharePoint, and Teams.

Skill in establishing and maintaining cooperative working relationships.

Skill in performing multiple tasks with flexibility.

Ability to prioritize, plan, organize, and carry out multiple tasks and meet deadlines.

Ability to consistently display a professional demeanor.

Ability to adhere to agency's internal management policies and procedures.

Ability to communicate effectively both verbally and in writing.

Ability to perform detailed work in an accurate and efficient manner.

Ability to handle confidential information and documents in a confidential manner.

Physical Requirements And/Or Working Conditions

This position is eligible for telecommuting up to one to two days per week, after training and subject to approval. The principal job functions are performed in a standard office environment and require:

Regular and punctual attendance working a set schedule for eight hours per day Monday to Friday between 7am and 6pm.

Must respond to internal and external communications in a timely manner which is at least:

o Within 24 hours (1 business day) of when external communication is received.

o Within 24 hours (1 business day) of when internal communication is received/

o Within 15 minutes while working remotely during business hours if contacted by your supervisor or manager unless you are on a pre-approved leave or on a recognized lunch or exercise break.

Frequent use of personal computer, copiers, printers, and telephones.

Frequent sitting.

Frequently working under deadlines, as a team member, and in direct contact with others.

Applicants must have or can secure high-speed internet access with a minimum speed of 20 MBPS download and 2 MBPS upload. Applicants may be required to provide confirmation from the area ISP.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Medical Board does not discriminate on the basis of race, color, national origin, sex, age, religion, disability or veteran status. Employment opportunities shall not be denied a qualified individual with a disability that requires a reasonable accommodation. The applicant should communicate requests for reasonable accommodations by calling (512) 305-7146.

Selective Service Requirement: If selected for employment, male applicants age 18 through 25 must present proof of registration or exemption with the federal Selective Service System.

Qualifications

TEXAS MEDICAL BOARD

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