Unlimited Biking is the best bike rental, tour and city experience company operating in cities like New York, San Francisco, Washington DC and more. Our goal is to provide our customers with the ability to create meaningful and memorable experiences as they explore cities by bike.

We are looking for a candidate that is able to wear two hats, as our New York Marketing Team is looking for someone to have boots on the ground in our San Francisco stores as we continue to grow along the west coast with new locations in San Diego and Santa Monica!

Front Desk Duties

:

Completing friendly and personable check-ins at the front desk
Coordinating with guests for a streamlined checkin process
Bike handling and setup of guests (distributing equipment for the rental, assisting customers with changing of equipment)

Marketing Duties

Photo and video projects as needed
Daily social media content creation
Blog writing / copywriting
Helping with our affiliate/influencer program
General email outreach work as needed

The ideal candidate will have an upbeat, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with day-to-day customers and give accurate information. A customer-oriented approach is essential. We want you to make our guests and visitors feel appreciated and valued in our stores, while providing quick and efficient service. We also want someone that is excited at trying new tasks everyday, as each day might look different.

In our candidates, we are looking for individuals who are:

Open to learning and adapting

Able to stay positive, outgoing, and energetic while working on their feet in a fast-paced environment

Experienced in customer service, operations, tourism or similar position

Proficient in English (oral and written), multilingual is a plus

Strong in communication and people skills

Able to prioritize and multi-task, initiating tasks and performing duties without direction

Equipped with a positive, can-do attitude

Locations may vary from time to time for our different stores and events in San Francisco.

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Unlimited Biking

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Marketing Associate Front Desk