Overview

As a Remote Nurse Triage professional, you will play a crucial role in providing accurate and timely medical advice to patients over the phone. This position is essential for ensuring that patients receive appropriate guidance and support, especially during emergencies or when seeking medical assistance after hours. Your role will involve assessing patient symptoms, providing medical advice, and coordinating necessary care, all while maintaining the highest standards of patient care and professionalism.

Key responsibilities

Conduct telephonic assessments of patient symptoms and determine appropriate levels of care required
Provide accurate and timely medical advice and guidance to patients based on established protocols and guidelines (guidelines follow nurse triage "gold standard" protocols of Schmidt/Thompson)
Triage patient calls and prioritize medical needs effectively
Document all patient interactions and assessments accurately and thoroughly
Collaborate with healthcare providers, including physicians and emergency services, to coordinate patient care
Adhere to legal and ethical standards in the provision of telephonic medical advice and care
Utilize medical resources and databases to ensure accurate and up-to-date information for patient care
Communicate effectively with patients to ensure understanding and compliance with medical advice and instructions
Adapt to various telephonic medical scenarios and effectively manage patient concerns
Participate in ongoing training and education to stay updated with medical protocols and best practices
Maintain professionalism and empathy in all patient interactions
Looking to fill position from the 12am - 8am shifts

Required Qualifications

Active and unrestricted Registered Nurse (RN) license
Must have State of Illinois License or willing to apply for promptly
Must have Compact State Licensure or willing to apply for promptly
Minimum of 2 years of experience in clinical nursing, preferably in an emergency or urgent care setting
Proven experience in triage nursing or telephone triage
Strong understanding of medical terminology and healthcare processes
Excellent communication and interpersonal skills
Ability to assess and prioritize patient needs accurately and efficiently
Proficient in using electronic medical records (EMR) and telephonic communication systems
Critical thinking and decision-making abilities in high-pressure situations
Ability to work independently and effectively in a remote environment
Knowledge of and adherence to legal and ethical standards in telephonic medical advice
Commitment to providing exceptional patient care and support
Flexibility to work varied shifts, including evenings, weekends, and holidays (specifically looking to fill the 12am - 8am shifts)
Ability to multitask and manage telephonic nursing responsibilities effectively
Willingness to undergo background checks and clearances for remote nursing practice
Full-time w/ benefits (>32HRS/WK) and Part-time (@ min. 15 HRS/WK) positions available

Skills: patient assessment,communication skills,medical terminology,triage,patient care,healthcare,critical thinking

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Remote Nurse Triage Position