ABOUT US
Two compassionate visionaries embarked on a transformative journey when Dee and Vanessa founded Care Indeed in the heart of the San Francisco Bay Area. Their mission was clear: to revolutionize the way care was delivered to seniors and individuals in need. Beyond home care services, they expanded their reach into medical staffing, bridging the gap between healthcare facilities and skilled professionals. These founders actively listened to pain points, strategically recruited committed candidates, and ensured that compassion remained at the core of their legacy. From pandemic adaptations to virtual reality training, their impact continues to shape the healthcare landscape, creating a better world for elders, families, and their caregivers.
JOB OVERVIEW
Care Indeed is looking for enthusiastic, detail-oriented, and skilled professionals with a can-do attitude to join our team as full-time Care Managers. As a member of our team, you will communicate with clients and their families, doctors, and medical staff; and monitor clients situations on an ongoing basis to ensure that changing needs are addressed. Strong management, leadership, and problem-solving skills and a willingness to learn and continuously improve are essential for success in this role. A demonstrated background in education skills, knowledge, and experience in aging and care management is also necessary to provide quality care management services.
GUIDING OUR JOURNEY
Our core values serve as the compass that directs our path.
Every interaction matters, whether it’s with a client, an employee, or a business partner.
We believe that compassionate, ethical, and responsible care is not just a service—it’s a lifeline for those we serve.
Our Care Manager must embody and promote our core values in all interactions with clients, employees, vendors, and other business partners. These values guide our decision-making process at Care Indeed, shaping the compassionate, ethical, and responsible care we provide.
- Honesty, Integrity, Kindness, Empathy
- Serve with Passion: Prioritizing Help, Confidence, Humility, Striving for Greater Good, Making a Real Difference
- Make it Great: Continuous Improvement, Exceed Expectations, Nurturing Excellence in Others.
DUTIES & RESPONSIBILITIES:
- Update client records, manage changes in care plans and conduct reassessments.
- Ensure successful staffing and Coordination of care
- Collaborate with supervisors to meet clients’ care needs.
- Assist in quality assurance visits and check-ins.
- Provide resources and training to caregivers.
- Accompany clients to appointments when required.
- Document family or caregiver reports regarding client status for the Care Managers and respective family point of contact.
- Assist in coordinating client care conferences, caregiver orientation, and training.
- Monitor assigned accounts and assist in reports and data entry.
- Provide additional support for new client cases, including home visits during the initial care visits, and serve as a backup when needed.
- Establish and maintain referral resources to ensure referral sources satisfaction.
- Execute additional duties as required to support the Client Care Managers.
QUALIFICATIONS & EXPERIENCE
- A Bachelors degree in psychology, counseling, rehabilitation, gerontology, nursing, or sociology is required.
- Specialized training in gerontology/geriatrics is preferred.
- A minimum of 3 years of healthcare experience, with prior client management and/or marketing experience in the health/home care industry being a plus.
- Strong presentation skills with the ability to effectively communicate the value of Care Indeed and its mission.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Availability during and after business hours, and for on-call rotation on weekends.
- Excellent written and verbal communication skills with an eagerness to learn.
- Unwavering commitment to ethical work standards in all interactions with clients and employees.
SALARY
- $70,000 - $80,000 Annually
WORK HOURS AND BENEFITS
- Job Type: Full Time
- Location: Menlo Park, CA
- Schedule: Monday - Friday, 9:00am - 5:30pm
- Benefits - 401(k) matching, Dental Insurance, Health insurance, Life insurance, Paid time off, Vision insurance
WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptops, smartphones, photocopiers/scanners, shredders, and filing cabinets. Risk of exposure to bloodborne pathogens-limited
- Risk of exposure to bloodborne pathogens – limited
- The position is stressful in terms of meeting deadlines.
- It requires minimal lifting of office records and printouts.
- It is primarily a desk job that essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication
- Travel is required; use of personal car to local, out-of-town seminars, conferences, or meetings
Make An Impact! Join Our Team Today!
Want to join a company at the forefront of in-home care? Care Indeed is looking for individuals like you! If you are interested in becoming part of our team, you can submit your application at https://careindeed.com/careers or call us at 650-627-7900.
Ranked by FORTUNE as one of the Bay Areas 50 Best Places to Work in Aging Services, our dedicated team is ready to grow and in search of talented care providers.