Job description
Enovation (https://enovation.ie/) is focused on the provision of eLearning expertise and solutions to a broad range of clients across Europe.
The purpose of role is to provide IT support to a predominantly Linux based environment across offices and infrastructure in Poland, Ireland and France.
Role:
- Software/Hardware support for Desktops, Servers and Network Infrastructure (Installation, Configuration, Maintenance)
- Maintenance of all aspects of the IT Infrastructure, including Servers, Workstations, Printers, Software
- User Access Management: supporting internal and external users
- Administration of Microsoft Active Directory
- Maintenance of physical network environment including servers, switches, routers, firewalls, racks, patch panels, etc
- Administration of antivirus software, deployment, monitoring and updates
- Application of updates and security patches to servers and workstations as required
- Monitoring of network and servers performance
- Maintenance of backup and restore functions, along with the operation of the offsite data storage and rotation service
- Writing and maintenance of documentation including IT procedures, instructions, user manuals and installation guides
- Acting as a first point of contact for IT support queries by providing an administration and helpdesk service for users
- Other duties may be assigned as deemed necessary
Key Skills/Qualifications:
- Linux (Ubuntu/Debian) basic familiarity is essential
- Strong written and oral communication in English is essential
- A third-level qualification in an IT discipline is desirable
- Ability to multitask in a dynamic and energetic environment
- Ability to handle off-hours requests as necessary
- Basic understanding of system security issues
- Basic working knowledge of the Microsoft Office suite
- Understanding of TCP/IP networking fundamentals, including basic network engineering and routing knowledge
- Familiarity with switches and firewall configuration
- Skills required for Windows, Linux and virtual based server operating systems
- Basic understanding of VPN technology, network security and firewall configuration
Benefits:
- Work from home opportunities
- Casual dress
- Sick pay
- Private medical/dental insurance
- Company events & social hours
- Education reimbursement
Job Type: Full-time, Contract, Permanent
Schedule:
Work Location: Hybrid remote in Smithfield, Dublin 7, CO. Dublin.