Job Description
Job Summary: Our mission is to empower every person and every organization on the planet to achieve more. Successfully navigating today's geopolitical challenges and cultural sensitivities has never been more important in advancing brand as an inclusive global organization, employer, and responsible actor. *** game development studios are responsible for developing and publishing some of the biggest franchises in history: Age of Empires, Forza, Gears of War, Halo, Minecraft, Fallout, *** Solitaire, *** Flight Simulator, DOOM, The Elder Scrolls, and many more. Our studios focus on delivering great games for everyone, wherever they play—on console, PC, or mobile devices—and believe that play is the thing that unites everyone.
This Program at *** helps advance this culture of inclusion and trust by ensuring that we communicate with people in languages they understand, use imagery that resonates with global audiences, and deliver compelling content that appeals to target demographics. All of this is essential to out success in global markets. Looking for a Program Manager to assist game studios and stakeholder teams navigate the legal, cultural, and ethical considerations when creating and distributing gaming content globally.
Responsibilities
- Working with stakeholders across *** Games to track compliance requirements for games, services, marketing, and content in worldwide markets.
- Performing frontline reviews of game content and marketing materials to mitigate unnecessary geopolitical risk in target markets.
- Assisting with reporting compliance against Gaming Global Readiness requirements.
- Organizing, synthesizing, and updating information into clear, accurate, and user-friendly documentation on the Gaming Global Readiness SharePoint site.
- Researching complex questions related to geopolitical, socio-linguistic, and cultural issues and synthesizing the research into clear analysis and guidance for stakeholders.
- Coordinating and scheduling GR reviews and training sessions with teams and stakeholders.
- Co-hosting Gaming Global Readiness Office Hours when necessary.
Skills
- Strong verbal and written communication, creative problem-solving, attention to detail, and interpersonal skills.
- Ability to work independently.
- Proficient in partnering with and influencing a wide variety of team members.
- Passion for learning, research, creative content, communications, and games.
- Awareness of cross-cultural differences.
- Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
- Familiarity with video games, development milestones, content creation, and age ratings.
Qualifications
- Proficiency in SharePoint, Jira/ADO, MS Word, MS Excel, MS PowerPoint, and MS Visio.
- Familiarity with compliance functions.
- Bonus: Background in cultural studies, history, or anthropology, and proficiency in two or more languages.
Education/Experience:
- Degree or equivalent experience in localization, international relations, program management, game production, or a related field.
- PMI or PMP certification preferred but not required.
- Preferred: 2 or more years' experience within the entertainment or communication fields.
Candidate Requirements
- Years of Experience Required: 2 overall years of experience in the field.
- Degrees or certifications required: No degree is required to be eligible for this role.
- Best vs. Average: The ideal resume would contain marketing communications experience, editorial experience, interest in gaming and pop culture and content production for worldwide markets.
- Performance Indicators: Performance will be assessed based on quality of work and meeting deadlines.
Top 3 Hard Skills Required + Years of Experience
Communication skills | 2 years of experience
Editorial software skills | 2 years of experience
Gaming software (content pipeline or software of a product that's made of multiple components) | 2 years of experience