Title:Project Manager I, Req# 33288372
Location:Cupertino,CA
Contract:12+ Month
Job Description
We seek an experienced Business Operations Project Manager to support payment
operations for client’s services platform including: App Store, client Music, iCloud, TV,
Movies, etc. Payment methods we oversee include: client Pay, credit/debit cards, digital
wallets, direct online banking, gift card and store credit, etc. This is a fast growing
environment in support of a broad range of products, partners and geographies.
In this role, you will be responsible for areas including, but not limited to:
- Providing day to day operational support including:
- Communications to both internal cross-functional teams and
external partners
- Tracking test and production issues and collaborating with
internal engineering teams as well as external partners to
analyze, triage and resolve the issue
- Managing end-to-end testing execution for payments projects and
providing regular progress status reporting to business leadership
- Supporting other operational PMs on the team with program management
and project documentation
- Monitoring partner performance in the production environment and providing alerting & status reporting to business teams You must also have high level understanding ad experience with common transactional, finance and reporting flows & systems, and a proven ability to influence and collaborate across all levels of a complex organization.
Key Qualifications
- Comprehension of how credit card, digital wallets and other alternative
payment types function and the nuances of each
- Knowledge of risk and compliance controls used in the payments industry
- Self-motivated and dedicated, with demonstrated analytical, creative and
critical thinking capabilities
- Strong communication and presentation skills, written and verbal, to all
levels of an organization
- Strong collaborative skills
- Ability to work with ambiguity and flexibility to adapt to evolving business
Requirements
- Strong and exacting attention to details
- Experience with operations support and/or project management
The position will reside in Cupertino, California.
PayRate: $60-64/hr,W2