Position Title: Administrative Assistant
Salary: Competitive ($45,000)
Benefits: Medical, Dental & Vision Coverage after 90 Days, Vacation/Floating Holidays, Sick Time, Necessary Equipment Provided
Location: Remote (PST - Preference for candidates based in Southern Nevada)
Are you passionate about making a real impact through career training? NCLab (http://nclab.com/), based in Reno, Nevada, is on a mission to empower individuals with the skills they need for success in the 21st century job market. With our top-notch training programs in Data Analytics, Python Development, and Manufacturing, we've already helped alumni land positions at companies like American Airlines, HBO, and Tesla.
About Us:
At NCLab, we're all about helping people level up their skills for 21st-century jobs. Our training programs in Data Analytics, Python Development, and Automation Technician career skills are top-notch, and we've got the success stories to prove it! Think American Airlines, HBO, Tesla... you name it, our alumni are there.
About the Role:
As our Administrative Assistant, you'll be right at the heart of our operation reporting to the Manager of Administration and supporting multiple internal teams. You'll be the friendly voice on the phone, the master organizer, and the go-to problem solver. Therefore, this role will include some cross-training in sales, partner relations, accounting, and other areas as needed. Potential growth paths include higher administrative duties, B2C Sales, B2B Partner Management, or other roles needed within the company where your skills will be best utilized.
Over the course of a typical working day in this role, you may call a client to follow-up with their grant application documents, update Salesforce to add a new partner’s name to existing systems, provide your feedback in a meeting with NCLab coaches, scaffold an information packet for how NCLab assesses our clients to present to a fellow workforce development organization, and more.
What You'll Do:
- Chat with prospective clients, schedule appointments, and make sure everyone's on the same page.
- Keep our internal systems (Salesforce, etc.) running smoothly, creating reports and updating info, including providing your thoughts at company meetings.
- Help out with grant applications and other important paperwork, including managing ETPL (Eligible Training Provider List) listings for NCLab products.
- Be the wizard behind the curtain, creating templates and documents to keep everything running like clockwork.
- Review NCLab Career Readiness Assessment results and explain the assessment process to external partners
- Collaborate with our teams and external partners to make sure they have everything they need to succeed.
- Champion marketing efforts at NCLab including developing designs and captions for social media posting, email newsletters, and other forms of media such as video creating and editing
- Nevada candidates: Attend in-person meetings or events on occasion such as employer roundtables, workforce development meetings, career fairs, and other such events.
What You'll Need:
- Bachelor's Degree recommended, additional experience can substitute for education.
- 2+ years experience in an administrative role.
- 1+ years experience working remotely.
- A knack for communication – whether it's on the phone, over email, or in a virtual meeting.
- A desire to grow and contribute to administrative, sales, and partner teams, and desire to build new or existing skills aligning with the needs of the organization.
- Attention to detail that's so sharp you catch typos in your sleep.
- The ability to juggle multiple tasks without breaking a sweat.
- A can-do attitude and a willingness to roll up your sleeves and pitch in wherever needed.
- Experience with Salesforce, CRMs, and Google Workspace.
Why You'll Love It Here:
- Competitive salary and benefits.
- A chance to make a real difference in people's lives.
- Opportunities for growth and advancement – this is just the beginning!
- A supportive team that would help you out along the way.
If you're ready to join a dynamic high-growth team where your skills will be valued and your potential will be unleashed, then NCLab is the place for you!
If you are interested in applying for this position, please email a one-page cover letter, your resume/CV and a link to your LinkedIn profile to the Manager of Administration, AJ Moore, at aj@nclab.com.
