Company Description
Drain Mob is a leading provider of drain cleaning and trench-less sewer repair solutions in San Diego, CA. Our team has been serving the region since 2017, delivering high-quality services and utilizing minimally invasive approaches. We specialize in backed up drains, hydro-jetting, camera inspections, CIPP liners, pipe descaling, and more.
Role Description
This is a full-time on-site role as a Customer Service Representative at Drain Mob in San Marcos, CA. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering an exceptional customer experience. Your day-to-day tasks will include answering customer inquiries, resolving issues, and providing effective solutions to address customer needs.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Satisfaction skills
- Experience in providing outstanding customer service
- Ability to handle customer inquiries and resolve issues effectively
- Strong problem-solving and communication skills
- Positive attitude and ability to work well in a team
- Excellent organizational and time management skills
- Experience in the plumbing or construction industry is a plus
- High school diploma or equivalent