Looking for a change? Come join the fun at Paragon Furniture!
Company Description
Paragon Furniture is a K-12 school furniture manufacturer located in Arlington, TX. We focus on creating inspirational learning experiences, stronger communities, and a better world through innovative educational furnishings. Our mission is to improve the experience of students and teachers through furniture design that positively impacts the future of our society.
Role Description
This is a full-time on-site role with our Customer Service team. You will be an integral part of driving our customer satisfaction and loyalty with existing and new customers. You will be a primary contact and liaison between Paragon and our partner dealers. Responsible for providing support on orders throughout all phases of the ordering process, as well as continued service post order.
Qualifications
- Customer centric approach
- Ability to provide exceptional customer service and create a positive customer experience
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution skills
- Attention to detail and ability to multitask in a fast paced, evolving environment
- Solid technical ability, including Microsoft products, CRM and other software
- Experience in the furniture or education industry is a plus
- High school diploma or equivalent is required