Hi,
Greetings of the day,
This is Uday from Intellectt Inc. One of our medical device clients are looking for a Complaint Investigations Technician in California following are the position details If you are interested send your resume to uday@intellectt.com or give a direct call at +1 732-201-2258
Role: Complaint Investigations Technician
Location: Alameda, CA - 94502
Duration: 06 Months on W2
Shift: 1:30 PM to 10:00 PM
Entry Level Lab Technician in the Complaint Investigations Lab.
Responsibilities
Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document complaint investigations in the Complaint Handling System.
The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
Education & Experience Needed
- Minimum education required is H.S. Diploma or equivalent (such as GED).
- And Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
- Recent college graduates with a Bachelor’s degree in Engineering or other subject may be considered; but please note that candidates with a Bachelor’s degree are not an ideal fit for this entry level position.
- basic computer skills to navigate Internet programs used, basic Excel skills and be able to read, write and comprehend English.
- Experience in Medical Device / Biotech Industry is preferred.
- Knowledge of Electronic Troubleshooting is preferred.
- Ability to work in a team setting is a plus.
- Fast learner and ability to follow written work instructions of SOP’s is preferred.
- Good documentation skills are a must.
- Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
- Ability to focus while performing repetitive and routine investigations is a must.
- Great fit for workers with Manufacturing, Inspection, and Assembly experience.