Title: Dev/Research Engineer 5
Location: Mossville , IL
Duration: 24 months
Position’s Contributions To Work Group
Support customer facing dashboards, troubleshoot data quality issues, document requirements and lead meetings and give feedback to customers.
Typical Task Breakdown
- Learn and build expertise in the VisionLink/ProductLink/Telematics eco-system
- Troubleshoot, identify and correct Cat Telematics issues, where possible
- Clearly communicate identified issues to business partners, dealers, customers and others
- Utilize in-house tools to monitor customer telematics & provide feedback on improvements
- Develop/assist in development of dashboards/tools for monitoring
- Develop and maintain tools, dashboards, and/or reports for EM team as assigned
- Willingness to dig into details and work across organization to identify root causes, escalate issues as necessary and report out to management
- Desire, ability and motivation to work effectively to achieve high level targets without constant follow-up
- Ability to provide self-motivation
- Desire to maintain responsibility over defined customers, targets, and/or deliverables
- Willingness to report out on progress towards goals & deliverables on a regular basis
- Potential to build customer reports through PowerBI and/or Excel.
Education & Experience Required
- Bachelor’s Degree
- 10+ years in leading data analytics team, data mining, development of customized reporting, project work (Analytical or Digital)
(Required)
Technical Skills:
- PowerBI Experience
- Moderate Excel Experience
- Analytical Skills