RigelOne Tech is seeking an IT Project Manager (PM) to drive end-to-end delivery of critical consumer-facing projects. The IT PM acts as guardian of the customer experience, guiding the implementation of the solution from delivery, to go-live, and support. The IT PM will work in close partnership with the cross-functional teams, both internal and external.
Responsibilities:
- Define project scope, goals, and deliverables in collaboration with stakeholders.
- Estimate resources and participants needed to achieve project goals.
- Liaise with project stakeholders on an ongoing basis.
- Manage project expectations and timelines using appropriate tools, such as Confluence, Jira, and SharePoint
- Track project milestones and deliverables.
- Define and disseminate project success criteria.
- Conduct project postmortems and create recommendations reports.
- Develop best practices and tools for project execution and management.
- Develop full-scale project plans and associated communication documents.
- Identify and resolve project team issues and conflicts.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Proactively manage changes in project scope, identify risks, and devise contingency plans.
- Build and grow business relationships vital to project success.
- Translate end-user requirements into pragmatic solutions.
Required Qualifications:
- A minimum of 5 years of direct work experience in a project management capacity, including all aspects of project development and execution.
- Ability to manage multiple projects simultaneously while managing customer expectations in complex situations
- Ability to lead software and hardware deployments, meeting service, cost/budget, and timeline requirements
- Build well-structured project plans aligned with the contracted scope of work by establishing an understanding of project timelines, milestones, key deliverables, and delivery expectations.
- Serve as the primary point of contact for customer, company, and 3rd party project stakeholders throughout engagement
- Keep customer and internal teams informed on deployment progress [i.e., project milestones, installation metrics, and action items] via creation and distribution recurring of status reports
- Schedule & lead recurring deployment status meetings with customer & internal stakeholders
- Perform project risk assessment and identify mitigation strategies throughout engagement
- Facilitate working sessions and meetings required to drive customer requirements, communicate status and/or support risk mitigation strategies.
Nice to have:
- Security Clearance, US Citizenship
- Prior work experience in the federal government environment
Educational & Certificate:
- Masters or Bachelor’s degree or equivalent experience in a relevant field (including, but not limited to, Information Technology, Project Coordination, Project Manager in the Software Development Life Cycle (SDLC) environment
- Project Management Professional (PMP) preferred
- PMI Agile Certified Practitioner (PMI-ACP) or Certified Scrum Master (CSM) preferred
Clearance:
- Able to acquire public and/or other government clearances
Benefits
As a full-time employee, you will also be eligible for Rigel full benefits, including:
- Medical, dental, and vision insurance (coverage for you and eligible dependents, with a percentage of premiums covered by RigelOne Tech)
- 401(k) retirement plan
- Paid vacation, sick, and personal leave time