Company Description
Tower Ear, Nose, & Throat (Tower ENT), based at Cedars Sinai Medical Center, is a premier Ear, Nose, Throat, and Facial Plastic Surgery group in Beverly Hills and the greater Los Angeles area. Our team of top-rated doctors specializes in safe sinus surgery techniques, sinus treatments, minimally invasive surgery, snoring cessation, and sleep apnea correction. We also provide expert pediatric otolaryngology care, diving and flying medicine, care of the professional voice, and plastic and reconstructive surgery.
Role Description
This is a full-time on-site role for a Front Office Coordinator at Tower ENT in Los Angeles, CA. The Front Office Coordinator will be responsible for phone etiquette, appointment scheduling, office administration, receptionist duties, and providing excellent customer service to patients and visitors.
Qualifications
- Strong phone etiquette and customer service skills
- Experience with appointment scheduling and office administration
- Ability to perform receptionist duties
- Excellent organizational and multitasking skills
- Knowledge of medical terminology and procedures is a plus
- Proficiency in MS Office (Word, Excel, Outlook)
- Attention to detail and accuracy
- Ability to handle confidential information with discretion
- Excellent communication and interpersonal skills
- High school diploma or equivalent required, associate or bachelor's degree preferred