Company Description
L.M.P. FLUORCARBON S.R.L. is a company based in Los Angeles, CA that specializes in the production, processing, and trade of plastics and resins, as well as various technical equipment, components, and articles. They focus on delivering high-quality products and services to their customers.
Role Description
This is a full-time hybrid role for a Customer Service Representative at L.M.P FLUORCARBON S.R.L. The Customer Service Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. This includes handling customer inquiries and resolving issues, maintaining accurate customer records, and effectively communicating with customers via phone, email, and chat. Some remote work is acceptable, but the role is primarily located in Los Angeles, CA.
Qualifications
- Strong customer service skills
- Experience in customer support or related roles
- Ability to create a positive customer experience
- Excellent communication and problem-solving skills
- Ability to multitask and prioritize tasks
- Proficiency in using customer service software and tools
- Attention to detail and accuracy
- Flexibility and adaptability
- Fluency in multiple languages is a plus