Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!
Working with some of the US’ premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.
Hired by Matrix has provided talent solutions to enhance organizations’ team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.
At-a-Glance:
Are you ready to build your career by joining an international automotive company? If so, our client is hiring a Client Services Back Office Operations Support Specialist!
What You'll Do:
- Responsible for the timely processing of various work items received via system case, email, or paper mail.
- Requires acute attention to detail, time management, and communication with peers, customers, and internal partners.
- Volume of work per team varies from 5000 to 25,000 work items per month.
- Ability to conduct extensive research with potential outbound calls to various parties.
- Account Reconciliation:
- Responsible for the timely processing of payment allocations, refunds and account terminations within the system and the subsequent account corrections, refunds and title release processes associated with the requests.
- Accounts Payable / Citations:
- Responsible for the timely processing of payments for vendor invoices and lease citations, conduct appropriate research to ensure payments are cross charged to customer accounts where applicable.
- Review exception invoices routed through the exception tool to ensure optical character recognition accurately captures invoice details.
- Terminations:
- Responsible for the timely processing of repossession, charge off, and other hostile terminations, including preparing the appropriate notifications to be sent in accordance with published legal guides for consumer and commercial accounts.
- The processes this team completes carry legal risk if not performed timely and accurately.
- Account Modifications:
- Prepare required documents for Autopay enrollment and account modifications (due date changes, extensions, deferrals, restructures, retail account reschedules, lease to retail and balloon rewrites for commercial accounts, substitutions of collateral, transfers of interest / equity, mid-term mileage requests).
- Process account modifications in accordance with documented compliance guidelines.
- Customer Relations:
- Responsible for collecting / reviewing incoming customer correspondence, creating and assigning departmental cases, preparing all generated response letters for outgoing mail.
What You’ll Bring:
- High school diploma
- College Preferred
- Accounting & Finance
- Skills:
- One-year job experience in Accounts Receivable or Banking preferred
- Job experience and education in other Accounting related fields is a plus
- Data Entry Skills is a plus
- Excellent organizational and communication (verbal and written) skills
- Adaptable to changes and multifunctional
- Analytical Skills.
Position Type: Contract
Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Ayushi at 201-226-3523 to learn more.
Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.
Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/
Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions