DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at https://divihn.com/find-a-job/ to learn more and view our open positions.
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For further inquiries regarding the following opportunity, please contact one of our Talent Specialists
Vishal at 224-507-1278
Arpita at 224-507-1299
Title: Customer Service I
Location: Temecula, CA
Duration: 12 Months
Description
This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
0-3 Years Experience Required.
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Previous Experience May Be Required.
Call Center experience is no longer needed they will train that. Manager is open to retail customer service experience, needs to have some level of customer service dealing with the public.
They must speak clearly, good verbal communication, able to multitask, phone calls, attention to details, very important to start on time.
Training is 6-8 weeks onsite then working onsite.
- Training Time (AM/PM) : 7:00am - 3:30pm
- Start Time (AM/PM) : 4:55am or through 8:30am
- End Time (AM/PM) : 1:55pm or through 5:30pm
About Us
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.