Olivier & Schreiber LLP is a small civil litigation law firm with offices in Oakland, Pasadena, and Napa Valley. We are seeking a part-time intake specialist to join our team. The firm handles civil rights, employment, and consumer cases and is active in the legal, non-profit, public interest, and political community. To learn more about us, visit www.os-legal.com.
The job requires flexibility, initiative, empathy, common sense, and good humor. Must be an excellent team player. Part-time, approximately 10 hours per week. Hybrid/remote work and flexible schedules will be considered. Great option for those considering law school who wish to gain law firm experience first. Opportunity for promotion.
Job duties include:
- Contact potential clients who contact the firm with possible legal claims
- Manage the intake process and draft memos about intakes
- Monitor emails, online submissions, and voicemails for potential new client inquiries
- Conduct initial client interviews with empathy and compassion
- Follow up with pending inquiries
- Keep staff up-to-date on status of all potential new clients
- Track and organize documents from potential clients
- Write emails, take notes, conduct research, and create spreadsheets to track referrals, clients, and other pertinent information
- Collaborate with Supervisor and Paralegals to complete the initial consultation process
Required Qualifications:
- High attention to detail
- High proficiency in Microsoft Word, Outlook, Excel
- Strong internet research and proof-reading skills
- Excellent written, verbal, communication, and interpersonal skills
- Team-oriented, proactive, and creative problem-solver
- Customer service orientation
- Emotional intelligence
- Able to handle multiple projects simultaneously in a fast-paced environment
Preferred Qualifications:
- Prior experience working in a law firm
- Spanish speaking
This job comes with:
- Pay commensurate with experience ($22-25/hour to start)
- This is a non-exempt position and eligible for overtime
To apply, send cover letter and resume to Christian Schreiber (christian@os-legal.com) and Monique Olivier (monique@os-legal.com)