Who We Are
Milky is a Los Angeles-based health & wellness brand focused on promoting dietary accessibility. We’ve created the thinnest supplement ever, the Milky card, designed to be able to fit easily into a wallet or purse while also being stronger than leading competitors. Our team is small-yet-mighty, with big ambitions and an entrepreneurial spirit. We’re growing quickly, and we’ll give you the opportunity to do the same.
Your Role
As an Operations Associate, you would play a critical role in the success of Milky by supporting a range of activities including procurement, fulfillment, shipping, and customer success. The team works collaboratively with all other functions at Milky and a broad range of external vendors. This role reports into our CEO.
The ideal candidate will be data-driven, analytical, creative, detail oriented, organized, an effective communicator, and highly collaborative.
Responsibilities and Duties
- Partner internally to collect the required inputs, manage timelines, and communicate the potential operational / sales impact of key actions / decisions
- Work collaboratively with external suppliers to build strong accountable relationships and build planning processes together
- Work proactively with internal / external stakeholders to proactively identify and resolve potential supply / demand issues before they occur
- Manage and improve processes, tools, documentation, and S&OP processes
- Manage and track KPIs for the team and identify potential improvement opportunities
- Run ad hoc analyses and support project management of key initiatives
- Design, hire, and develop the Operations Supply Planning team over time
Qualifications and Skills
Experience
- Bachelor’s Degree
- 1+ years in Supply Chain, Supply / Demand planning, Forecasting
- Experience in CPG companies with DTC, Amazon, and Retail sales channels
- Startup / e-commerce / supplements experience or passion is a plus
Interpersonal
- Logical, structured, and analytical problem solver
- Exceptional excel skills and zero defect / error checking approach
- Excellent communication and interpersonal skills
- Ability to work effectively with different groups of individuals – a team player
- Ability to manage multiple moving pieces – hard working, organized, and results oriented individual
- Strong time management and prioritization skills
Hours and Compensation
The anticipated base compensation range for this role will be $60,000 - $70,000. Compensation and title will be commensurate with the candidate’s experience and local market rates.
- Job Type: Full-time
- Pay based on prior experience
- Position will be based out of Culver City, Los Angeles – in person (Mon-Thu in office / Friday remote)
Benefits & Perks
- Medical Coverage
- Competitive Equity Compensation
- One free absurdly expensive Milky/Madhappy sweater
- Free lunch on all in-office days
- Unlimited PTO with a 20 day Minimum
- An environment of collaboration, high performance, & respect